Open the Configuration File for a Firebox Cloud Instance

From Fireware Web UI, you can download your Firebox Cloud configuration to a compressed file. This can be useful if you want to open the configuration file in Policy Manager but cannot connect to the Firebox from Policy Manager.

Before you can open a configuration file in offline mode, you must download the configuration file from your Firebox.

From Fireware Web UI, there are two methods to download the configuration file for your Firebox Cloud instance:

  • Download the configuration file, config.xml
  • Download the diagnostic log message file, support.tgz

Download and Open the Configuration File

You download the configuration file, config.xml, in a compressed (.GZ) file format. Before you can open the configuration file with Policy Manager, you must use a utility such as Winzip or 7-Zip to extract the contents of the .GZ file to a location on your computer.

After you extract the files, you can open the configuration file from Policy Manager for this Firebox Cloud instance.

To download and open the configuration file, from Fireware Web UI:

  1. Select System > Configuration File.
    The Configuration File page opens.
  2. Click Download the Configuration File.
    The browser downloads the .GZ file.
  3. Open the compressed file and extract the contents.

    To open a Firebox Cloud configuration file with Policy Manager, you must extract the vmhost.json file and the config.xml file into the same folder. Both files are necessary to open the configuration file in Policy Manager.

  4. In Policy Manager, with an existing configuration file open, select File > Open > Configuration File.

Download and Open the Diagnostic Log Message File

The diagnostic log message file, support.tgz, includes the configuration file for your Firebox Cloud instance. Before you download the diagnostic log message file, make sure that diagnostic logging is enabled on your device. For more information about how to enable diagnostic logging, see Set the Diagnostic Log Level.

To download the diagnostic log message file support.tgz, from Fireware Web UI:

  1. Select System Status > Diagnostics.
  2. Click Download a Support Log File.
    The browser downloads the file.

The configuration file, config.xml, is located inside the compressed diagnostic log file, support.tgz. The default location is \support\config\config.xml.gz.

To open the configuration file:

  1. Extract the config.xml file from config.xml.gz.
  2. Copy vmhost.json from \support\networking\vmhost.json to the \support\config folder.
  3. Rename vmhost.json to config_vmhost.json.
  4. In Policy Manager, with an existing configuration file open, select File > Open > Configuration File.

See Also

Open Policy Manager

Download a Diagnostic Log Message File in Fireware Web UI