Troubleshoot Problems with HTTPS Content Inspection

Your device creates traffic log messages when there is a problem with a certificate used for HTTPS content inspection. We recommend that you check these log messages for more information.

If connections to remote web servers are often interrupted, make sure you have :

  • Imported all the certificates necessary to trust the CA certificate used to re-encrypt the HTTPS content
  • Imported the certificates necessary to trust the certificate from the original web server

You must import all these certificates on your device and each client device for connections to be successful.

See Also

About Certificates

About the HTTPS-Proxy

Use Certificates with HTTPS Proxy Content Inspection

Protect a Private HTTPS Server

Manage Device Certificates (WSM)

Manage Device Certificates (Web UI)