Manage the NinjaOne Onboarding Application

You can use the NinjaOne Onboarding application to complete these actions:

• Test the Connection
• Refresh the Token
• Remove All API Connection Data

Test the Connection

You can use the Test Connection feature to troubleshoot issues with the API connection. When you test the connection and there are connection issues, an error message appears with information about the cause.

We recommend that you test the connection before you try to connect to WatchGuard Cloud.

To test the API connection, from the NinjaOne Onboarding application:

1. Select API Connection.

2. Enter the API information for WatchGuard Cloud: 
   • Authentication API URL — Type the Authentication API URL used to request an authentication token. The URL varies by region.
     • APAC Region — https://api.jpn.cloud.watchguard.com/oauth/token
     • EMEA Region — https://api.deu.cloud.watchguard.com/oauth/token
     • NA/Americas Region — https://api.usa.cloud.watchguard.com/oauth/token
   • API URL — Type the base URL of the Endpoint Security API. The URL varies by region.
     • APAC Region — https://api.jpn.cloud.watchguard.com/rest/endpoint-security/management
     • EMEA Region —https://api.deu.cloud.watchguard.com/rest/endpoint-security/management
     • NA/Americas Region — https://api.usa.cloud.watchguard.com/rest/endpoint-security/management
   • Account ID — Type the WatchGuard Cloud Account ID of the managed account for which you want to make API requests. This must be the Account ID of a Service Provider or Subscriber account that you manage in WatchGuard Cloud. To view your account ID, select Administration > My Account in WatchGuard Cloud.
   • Access ID — Type the access ID for readwrite API access to WatchGuard Cloud.
   • Access Password — Type the password for the readwrite access ID you specified for API access to WatchGuard Cloud.

   • API Key — Type the API key associated with your WatchGuard Cloud account.

Make sure you specify the readwrite access ID and password for API access.

3. Click Test Connection.
   If the connection is successful, a confirmation message appears.

4. Click OK.

Refresh the Token

If you detect or suspect a security breach, you can change the API token for the plug-in.

To refresh the token, from the NinjaOne Onboarding application:

1. Select API Connection.

2. Enter the API information for WatchGuard Cloud: 
   • Authentication API URL — Type the Authentication API URL used to request an authentication token. The URL varies by region.
     • APAC Region — https://api.jpn.cloud.watchguard.com/oauth/token
     • EMEA Region — https://api.deu.cloud.watchguard.com/oauth/token
     • NA/Americas Region — https://api.usa.cloud.watchguard.com/oauth/token
   • API URL — Type the base URL of the Endpoint Security API. The URL varies by region.
     • APAC Region — https://api.jpn.cloud.watchguard.com/rest/endpoint-security/management
     • EMEA Region —https://api.deu.cloud.watchguard.com/rest/endpoint-security/management
     • NA/Americas Region — https://api.usa.cloud.watchguard.com/rest/endpoint-security/management
   • Account ID — Type the WatchGuard Cloud Account ID of the managed account for which you want to make API requests. This must be the Account ID of a Service Provider or Subscriber account that you manage in WatchGuard Cloud. To view your account ID, select Administration > My Account in WatchGuard Cloud.
   • Access ID — Type the access ID for readwrite API access to WatchGuard Cloud.
   • Access Password — Type the password for the readwrite access ID you specified for API access to WatchGuard Cloud.

   • API Key — Type the API key associated with your WatchGuard Cloud account.

Make sure you specify the readwrite access ID and password for API access.

3. Click Refresh Token.
   A message appears to confirm you want to refresh the token.

4. Click Yes.

The token used to authenticate with the WatchGuard API refreshes.

Remove All API Connection Data

When you remove the API connection data, you delete the API connection to WatchGuard Cloud and remove access to your WatchGuard client settings.

To remove the WatchGuard Endpoint Security API connection, from the NinjaOne Onboarding application:

1. Select API Connection.

2. Enter the API information for WatchGuard Cloud: 
   • Authentication API URL — Type the Authentication API URL used to request an authentication token. The URL varies by region.
     • APAC Region — https://api.jpn.cloud.watchguard.com/oauth/token
     • EMEA Region — https://api.deu.cloud.watchguard.com/oauth/token
     • NA/Americas Region — https://api.usa.cloud.watchguard.com/oauth/token
   • API URL — Type the base URL of the Endpoint Security API. The URL varies by region.
     • APAC Region — https://api.jpn.cloud.watchguard.com/rest/endpoint-security/management
     • EMEA Region —https://api.deu.cloud.watchguard.com/rest/endpoint-security/management
     • NA/Americas Region — https://api.usa.cloud.watchguard.com/rest/endpoint-security/management
   • Account ID — Type the WatchGuard Cloud Account ID of the managed account for which you want to make API requests. This must be the Account ID of a Service Provider or Subscriber account that you manage in WatchGuard Cloud. To view your account ID, select Administration > My Account in WatchGuard Cloud.
   • Access ID — Type the access ID for readwrite API access to WatchGuard Cloud.
   • Access Password — Type the password for the readwrite access ID you specified for API access to WatchGuard Cloud.

   • API Key — Type the API key associated with your WatchGuard Cloud account.

Make sure you specify the readwrite access ID and password for API access.

3. Click Remove All Data.
   A message appears to confirm you want to remove all API connection data.

4. Click Yes.
5. Open NinjaOne and manually remove WatchGuard scripts, groups, searches, and other settings.

Related Topics

About the WatchGuard Endpoint Security Integration with NinjaOne

Install the NinjaOne Onboarding Application

Use Endpoint Security Installation Scripts in NinjaOne