Configure Remote Control Settings (Windows Computers)

Applies To: WatchGuard Advanced EPDR

You can remotely connect to the Windows computers on your network from the Endpoint Security management UI to investigate a potential attack and remediate it. To enable remote control for the Windows computers on the network, you must assign a remote control settings profile to the computers you want to access.

To use the Remote Control tool, your computer and the network perimeter firewall must allow traffic to and from * (port 8080 and 443).

To configure a remote control settings profile:

  1. In WatchGuard Cloud, select Configure > Endpoints.
  2. Select Settings.
  3. Select Remote Control.
  4. Select an existing security settings profile to edit, copy an existing profile, or in the upper-right corner of the page, click Add to create a new profile.
    The Add Settings or Edit Settings page opens.

Screen shot of Advanced EPDR, Remote Control settings

  1. In the Name text box, type a name for the settings profile.
  2. (Optional) In the Description text box, type a brief description of the settings profile.
  3. Enable the toggles for the features you want to be available on the Windows computer.
    • Terminal — Remote access to the Windows console terminal
    • Process Monitor — Remote monitoring of Windows processes
    • Service Monitor — Remote configuration of Windows services
    • File Transfer — Remote transfer of files to or from your computer
      For more information, go to About the Remote Control Tool (Windows Computers).
  4. Click Save.
    The settings profile appears in the list.
  5. Select the profile and assign recipients, if required.
    For more information, go to Assign a Settings Profile.

Related Topics

Manage Settings Profiles

Copy a Settings Profile

Edit a Settings Profile