Configure Permissions to Enable WatchGuard Endpoint Security in macOS Devices

Applies To: WatchGuard EPDR, WatchGuard EPP

This topic explains how to assign permissions to enable the WatchGuard Endpoint Security in the macOS. You must enable kernel or system extensions and in macOS Catalina or higher, you must also enable Full Disk Access.

WatchGuard Endpoint Security will not function properly unless you enable kernel or system extensions and Full Disk Access. Complete these instructions for your macOS version.

Enable System Extensions

  1. Open the WatchGuard Endpoint Security client software.

Screen shot of WatchGuard EPDR client software

  1. Click Open Security Preferences Panel.
    The Security & Privacy dialog box opens.

Screen shot of Security & Privacy dialog box, General tab

  1. In the lower-left corner, click the lock icon.
    1. Enter the administrator User Name and Password.
    2. Click Unlock.
  1. To unblock the system extension, click Allow.

Screen shot of Security & Privacy dialog box, Allow button

Enable Full Disk Access

In macOS Catalina or higher, you must also enable Full Disk Access.

To enable full disk access:

  1. Open the WatchGuard Endpoint Security client software.

Screen shot of WatchGuard EPDR client

  1. Click Open Hard Disk Access Preferences.
    The Security & Privacy dialog box opens.

Screen shot of Security & Privacy dialog box

  1. In the lower-left corner, click the lock icon.
    1. Enter the administrator User Name and Password.
    2. Click Unlock.

Screen shot of client security and privacy credentials

  1. In the Security & Privacy > Full Disk Access settings, select Protection Agent on the Privacy tab.

Screen shot of privacy settings for client software, Full Disk Access
The restart confirmation dialog box opens.

Screen shot of restart dialog box

  1. Click Quit & Reopen.

Screen shot of WatchGuard EPDR client software