HubSpot Integration with AuthPoint

This document describes how to set up multi-factor authentication (MFA) for HubSpot with AuthPoint as an identity provider. HubSpot must already be configured and deployed before you set up MFA with AuthPoint.

HubSpot can be configured to support MFA in several modes. For this integration, we set up SAML with AuthPoint.

Contents

HubSpot Authentication Data Flow with AuthPoint

AuthPoint communicates with various cloud-based services and service providers with the SAML protocol. This diagram shows the data flow of an MFA transaction for HubSpot.

Diagram that shows the data flow of an MFA transaction for a SAML resource with the push authentication method.

Before You Begin

Before you begin these procedures, make sure that:

Configure HubSpot

To start, you must download the metadata file from the Certificate Management page in the AuthPoint management UI. After you have that, you can configure HubSpot.

  1. Go to cloud.watchguard.com and log in to WatchGuard Cloud.
  2. From the navigation menu, select Configure > AuthPoint. If you have a Service Provider account, you must select an account from Account Manager.
  3. Select Resources.
  4. Click Certificate.

  1. Next to AuthPoint certificate you will associate with your resource, click and select Download Certificate and Download Metadata. We recommend that you choose the certificate with the latest expiration date. If you do not have a certificate, or if all of your certificates have expired, click Add Certificate and use the newly created certificate.

    The AuthPoint metadata provides your resource, in this case HubSpot, with the information necessary to identify AuthPoint as a trusted identity provider.

  1. Log in to HubSpot Enterprise as a super admin.
  2. Click the Settings icon in the upper-right corner of the page.
  3. To add a user, select Account Setup > Users & Teams.
  4. Select the Users tab, and click Create user.
  5. In the Add email address(es) text box, type the email address.
  6. Click Next.
  7. On the Create users page, set up the permission for this user, and choose how to narrow access.

Screenshot of the creates users page.

  1. Click Next.
  2. Click Send.
    The new user receives the welcome email where they can set a password and log in.
  3. Click Done.
  4. Select Account Setup > Security > Settings & Activity.

Screenshot of the security page.

  1. Click Set up single sign-on.
  2. Select the Most Identity Providers tab.
  3. Copy the Audience URI (Service Provider Entity ID) and Sign on URL, ACS, Recipient, or Redirect values. You need this information when you configure AuthPoint.
  4. Open the AuthPoint metadata file you downloaded in Step 5, and find the entityID and SingleSignOnService Location values.
  5. Open the AuthPoint certificate file you downloaded in Step 5, and copy the certificate values.
  6. In the Identity Provider Identifier or Issuer URL text box, type or paste the entityID value from the AuthPoint metadata file.
  7. In the Identity Provider Single Sign-on URL text box, type or paste the SingleSignOnService Location value from the AuthPoint metadata file.
  8. In the X.509 Certificate text box, paste the certificate values from the AuthPoint certificate file.

Screenshot of the set up SSO page.

  1. Leave this tab open and complete the steps in the Configure AuthPoint section, then return and click Verify.

    You must configure AuthPoint before you can verify your HubSpot configuration. The verification process requires you to log in with your AuthPoint account to finish and save your configuration.

  2. (Optional) Select the Require single sign-on (SSO) check box. This option requires SSO for all users.

Screenshot of the Settings & Activity tab.

Configure AuthPoint

Before AuthPoint can receive authentication requests from HubSpot, you must add a SAML resource in AuthPoint. You must also create a Zero Trust authentication policy for the HubSpot resource to determine which users can authenticate and log in to HubSpot and which authentication methods they can use (Push, QR code, and OTP).

Add a SAML Resource in AuthPoint

From the AuthPoint management UI:

  1. From the navigation menu, select Resources. Click Add Resource.
    The Add Resource page opens.

  1. From the Type drop-down list, select SAML.
    Additional fields appear.

  1. On the SAML page, in the Name text box, type a name for this resource.
  2. From the Application Type drop-down list, select Others.
  3. In the Service Provider Entity ID text box, type or paste the Audience URI (Service Provider Entity ID) value you copied from HubSpot in the previous section.
  4. In the Assertion Consumer Service text box, type or paste the Sign on URL, ACS, Recipient, or Redirect value you copied from HubSpot in the previous section.
  5. From the User ID sent on redirection to service provider drop-down list, select Email.
  6. From the Signature Method drop-down list, select SHA-256.
  7. From the AuthPoint Certificate drop-down list, select the certificate to associate with your resource. This must be the same certificate that you downloaded the metadata for in the previous section.
  8. Click Save.

Add a Group in AuthPoint

You must have at least one user group in AuthPoint to configure MFA. If you already have a group, you do not have to add another group.

To add a WatchGuard Cloud-hosted group to the WatchGuard Cloud Directory:

  1. Go to Configure > Directories and Domain Services.
  2. Click the WatchGuard Cloud Directory domain name. If you have not yet added the WatchGuard Cloud Directory, click Add Authentication Domain and select the WatchGuard Cloud Directory.
    The New Group page appears.

Screenshot that shows the Directories and Domain Services page.

  1. In the Groups tab, click Add Group.
  2. In the Group Name text box, type a descriptive name for the group.
  3. (Optional) In the Description text box, type a description of the group.

Screen shot of the Add Group page.

  1. Click Save.
    Your group is added to the WatchGuard Cloud Directory and to AuthPoint.

Add a Zero Trust Authentication Policy

Zero Trust policies specify which resources users can authenticate to and which authentication methods they can use (Push, QR code, and OTP).

You must have at least one Zero Trust authentication policy that includes the HubSpot resource. If you already have Zero Trust authentication policies, you do not have to create a new authentication policy. You can add this resource to your existing authentication policies.

Users that do not have an authentication policy for a specific resource cannot authenticate to log in to that resource.

To configure a Zero Trust authentication policy:

  1. Go to Configure > Zero Trust. If you have a Service Provider account, you must select an account from Account Manager.
  2. Click Add Policy.
  3. Type a name for this policy.
  4. In the Target section, from the Content drop-down list, select which groups this policy applies to. You can make multiple selections to add multiple groups.
  5. In the Resources section, select the AuthPoint resources this policy applies to.
  6. In the Conditions section, select the conditions that apply to this policy. When you add a condition to an authentication policy, the policy applies only to user authentications that match the policy and the policy conditions. For example, if you add a Network Location to a policy, the policy only applies to user authentications that come from that Network Location. Users who only have a policy that includes a Network Location do not get access to the resource when they authenticate outside of that Network Location (because they do not have a policy that applies, not because authentication is denied). For more information, go to About Zero Trust Conditions.
    1. (Optional) To create a new condition, click Add New Condition. After you create a new condition, you must still add the condition to the policy.
    2. From the Type drop-down list, select the type of condition to add to the policy.
    3. From the Name drop-down list, select which condition of the chosen type to add to the policy.
    4. To add more conditions, repeat Step 6.

      If you add conditions to a policy, we recommend that you create a second policy for the same groups and resources without the conditions. Assign a higher priority to the policy with the policy objects. For more information about priority, go to About Zero Trust Policy Precedence.

  7. In the Action section, select an option to specify whether to allow or deny authentications for the resources in this policy. In our example, we want to allow authentications.
    • Allow — Allow user groups in this policy access to the resources associated with this policy.
    • Deny — Deny authentications when users in the groups associated with this policy try to authenticate to the resources associated with this policy.
  8. If you allow access with this policy, select the check box for each authentication option users can select when they authenticate to resources in this policy with MFA.

    For SAML resources, if you select more than one authentication option, users must select one of the available options when they authenticate. For example, if you select OTP and Push, users can choose to type their OTP or approve a push to authenticate. You cannot require that they do both.

  9. Click Save.
    Your policy is created and added to the end of the policy list.
  10. Review the order of your policies and adjust as necessary. For more information about priority, go to About Zero Trust Policy Precedence.

Add Users to AuthPoint

Before you assign users to a group, you must add the users to AuthPoint. There are two ways to add AuthPoint user accounts:

  • Sync users from an external user database
  • Add WatchGuard Cloud-hosted AuthPoint users

Each user must be a member of a group. You must add at least one group before you can add users to AuthPoint.

To import users from Active Directory, Microsoft Entra ID, or an LDAP database, you must add an external identity in the AuthPoint management UI. External identities connect to user databases to get user account information and validate passwords.

  • To sync users from Active Directory or an LDAP database, you must add an LDAP external identity
  • To sync users from Microsoft Entra ID, you must add a Microsoft Entra ID external identity

When you sync users from an external user database, you can sync any number of users and they are all added to AuthPoint at one time. Users synced from an external user database use the password defined for their user account as their AuthPoint password.

To learn how to sync users, go to Sync Users from Active Directory or LDAP and Sync Users from Azure Active Directory.

You create WatchGuard Cloud-hosted users and groups from the WatchGuard Cloud Directory in WatchGuard Cloud. Directories and Domain Services is where you add shared authentication domains for WatchGuard Cloud devices and services, such as AuthPoint.

Users that you add to the WatchGuard Cloud Directory are automatically added to AuthPoint as well.

You add local AuthPoint users form Directories and Domain Services. You manage the users in AuthPoint on the Users page.

When you add WatchGuard Cloud-hosted AuthPoint users, you choose whether the user is an MFA user or a non-MFA user.

  • MFA users are user accounts that will use AuthPoint multi-factor authentication to authenticate. This is not related to the AuthPoint Multi-Factor Authentication license type.
  • Non-MFA users are users that will only ever authenticate with a password, such as a service account user. Non-MFA users do not consume an AuthPoint user license and cannot authenticate to resources that require MFA. They can only authenticate to protected resources if the non-MFA user account has a password only authentication policy for that resource.

After you add a user, you can edit the user account if you need to change their account type. When you change a user account from MFA to non-MFA, AuthPoint deletes the tokens and password vault (if applicable) that belong to the user. This action cannot be undone.

Unlike users synced from an external user database, WatchGuard Cloud-hosted AuthPoint users define and manage their own AuthPoint password. When you add a WatchGuard Cloud-hosted user account, the user receives an email that prompts them to set their password.

To learn how to add WatchGuard Cloud-hosted AuthPoint user accounts to the WatchGuard Cloud Directory, go to Add Local Users to an Authentication Domain.

Test the Integration

To test AuthPoint MFA with HubSpot, you can authenticate with a mobile token on your mobile device. For SAML resources, you can choose any method (push, QR code, or one-time password).

In this example, we show the push authentication method (users receive a push notification in the mobile app that they must approve to authenticate).

HubSpot asks for a code when you log in from an unrecognized device, regardless of your settings.

  1. In a web browser, go to the HubSpot URL.
  2. Click Log in with SSO.
  3. In the Email address text box, type your email address.
  4. Click Log in.
  5. Type your email address or AuthPoint user name. Click Next.
  6. If required, in the Password text box, type your password.
  7. For the authentication method, select Send Push.
  8. Approve the authentication request that is sent to your mobile device.
    You are logged in to HubSpot.