WatchGuard Product Support Information (PSInfo) Tool — Enhancements and Resolved Issues
For more information about new features, go to the What's New in WatchGuard Endpoint Security PowerPoint.
WatchGuard Product Support Information Tool v5.00.00
The WatchGuard Product Support Information (PSInfo) tool automatically updates to the most recent version. For information on the PSInfo tool, go to About PSInfo in Help Center.
| Release Information | Date |
|---|---|
| Latest Update | 26 February 2026 |
| Release Notes Revision Date | 26 February 2026 |
Latest Release
Release Date: 26 February 2026
New Features
- In AuthPoint, users can now enable and disable advanced logs. When enabled, the PSInfo tool collects these logs for review by WatchGuard Support.
Enhancements
- The PSInfo tool was updated to include support for configuration changes in the upcoming release of Endpoint Security. The Friends & Family test program begins on 5 March 2026.
- In the Sample Submit tool, you can now submit a sample file to report a false positive. You can attach a specific file or submit a file that Endpoint Security has in quarantine.
Resolved Issues
- Minor updates and bug fixes.
Previous Releases
Release Date: 13 November 2025
New Features
WatchGuard AuthPoint Profile
A new AuthPoint profile collects information from the AuthPoint Gateway and AuthPoint Logon apps.
WatchGuard SSL VPN Client Profile
A new SSL VPN Client profile collects support information for the WatchGuard Mobile VPN with SSL Client.
Enhancements
- File certificates and signatures are now compatible with ASLR, DEP, and GS flags.
- This release resolves core loader issues that caused the PSInfo tool to crash, in particular in environments when keyboards were removed or changed.
Resolved Issues
- Minor updates and bug fixes.