PSInfo Force Sync

Applies To: Endpoint Security Elite This topic applies to Endpoint Security Elite., Endpoint Security 360 This topic applies to Endpoint Security 360., Endpoint Security Prime This topic applies to Endpoint Security Prime., WatchGuard EDR This topic applies to WatchGuard EDR., WatchGuard EDR Core This topic applies to WatchGuard EDR Core., Endpoint Security Basic This topic applies to Endpoint Security Basic.

From PSInfo, you can use the Force Sync tool to refresh WatchGuard Agent communication with an Endpoint Security product. When the sync takes place, the tool runs tasks that refresh configurations, perform signature updates, and refresh policies. You can use this tool if you notice that a device reports an out of date last communication time in the Endpoint Security management UI, or a configuration change that you made does not show.

To force a sync of configurations, signature updates, and policies:

1. Run PSInfo.exe.
   The PSInfo dialog box opens.
   
2. Select the Tools tab.
   

3. Select Force Sync.
   The Force Sync dialog box opens.

4. Click OK. The Force Sync tool runs as a background process. When the process completes, a message appears.
   

5. Click OK.

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