Check for Push Notifications

Applies To: AuthPoint Multi-Factor Authentication, AuthPoint Total Identity Security

You can check for pending push notifications in the AuthPoint mobile app. You might do this if you authenticate, but do not receive a push notification. You can also use this feature to retrieve push notifications that you previously dismissed with no response.

When you open the AuthPoint mobile app, it automatically checks for pending push notifications.

To check for pending push notifications, tap Check for pending push notifications.

  • If there are pending push notifications, you see them one at a time and can approve or deny each authentication attempt.
  • If there are no pending push notifications, you see a message that says "There are no pending push notifications."

Screen shot that shows the option to check for pending push notifications in the AuthPoint mobile app.

Related Topics

About the AuthPoint Mobile App

About Authentication