Configure User Notification with Microsoft Exchange Server 2007

Microsoft Exchange Server has specific authentication requirements that you must consider when you configure your Quarantine Server. If you use a Microsoft Exchange Server 2007 as your SMTP server and you want to enable user notification on your Quarantine Server, you might have to complete some additional configuration tasks. The tasks you must complete depend on whether or not your Microsoft Exchange Server requires authentication. This topic includes two examples of methods to change your configuration settings on the Quarantine Server and the Microsoft Exchange Server. The first example is for servers that do not require authentication. The second is for servers that do require authentication.

WatchGuard provides interoperability instructions to help our customers configure WatchGuard products to work with products created by other organizations. If you need more information or technical support about configuring a non-WatchGuard product, see the documentation and support resources for that product.

In these examples, the IP address of the Quarantine Server is 192.168.2.100. The Microsoft Exchange Server (SMTP/POP3) is installed on the same computer.

Configure User Notification if Your Microsoft Exchange Server Does Not Require Authentication

Use these configuration settings if your Microsoft Exchange Server is configured to not require authentication.

Configure the Quarantine Server

  1. Right-click the WatchGuard Server Center icon in the system tray and select Open WatchGuard Server Center.
  2. Type the Administrator passphrase.
    The WatchGuard Server Center appears.
  3. In the Servers tree, select Quarantine Server.
    The Quarantine Server Server Settings page appears.
  4. In the SMTP Server Settings section, in the Outgoing e-mail server (SMTP) text box, type the domain name or IP address of the SMTP server. For this example, type 192.168.2.100.
  5. Make sure the Use login information for the E-mail server check box is not selected.
  6. Select the Notification tab.
  7. Select the Send an email notification to users when they have messages on the Quarantine Server check box.
  8. Configure the User Notification settings for the notification email.
  9. Click OK.
    The Quarantine Server sends an email to all user accounts that have ever had an email quarantined.

For information about user notification settings, go to Configure User Notification Settings.

Configure the Microsoft Exchange Server 2007

To enable your Exchange server to accept email notifications from the Quarantine Server, use the Exchange Management Console to configure a Receive Connector to receive messages from the Quarantine Server. Before you begin this procedure, make sure all other settings on the Exchange Server are configured correctly for email delivery.

  1. Open the Exchange Management Console.
  2. From the console tree on the left pane, click the Server Configuration node to expand it.
  3. Below the Server Configuration node, click the Hub Transport node.
  4. In the work pane, select the Receive Connectors tab.
  5. Select Create new Receive Connector.
  6. Select the Network tab.
  7. In the Receive mail from remote servers that have these IP addresses list, click Add.
  8. Add the IP address of your Quarantine Server. For this example, add 192.168.2.100.
  9. Select the Permission Groups tab.
  10. Select Anonymous users.
  11. Do not change the other settings.

After you complete these configuration changes, the Quarantine Server scheduled notification and Send Now notification should operate.

Configure User Notification if Your Microsoft Exchange Server Requires Authentication

Use these configuration settings if your Microsoft Exchange Server is configured to require authentication.

Configure the Quarantine Server

  1. Right-click the WatchGuard Server Center icon in the system tray and select Open WatchGuard Server Center.
  2. Type the Administrator passphrase.
    The WatchGuard Server Center appears.
  3. In the Servers tree, select Quarantine Server
    The Quarantine Server Server Settings page appears.
  4. In the SMTP Server Settings section, in the Outgoing e-mail server (SMTP) text box, type the domain name or IP address of the SMTP server. For this example, type 192.168.2.100.
  5. Select the Use login information for the E-mail server check box.
  6. In the User name text box, type an the email address of a user who is a Domain Admin on the Microsoft Exchange Server. For this example, type [email protected].
  7. In the Password text box, type the email password for this user.
  8. Select the Notification tab.
  9. Select the Send an email notification to users when they have messages on the Quarantine Server  check box.
  10. Configure the User Notification settings for the notification email.
  11. Click OK.
    The Quarantine Server sends an email to all user accounts that have ever had an email quarantined.

For information about user notification settings, go to Configure User Notification Settings.

Configure the Microsoft Exchange Server 2007

To enable your Exchange server to accept email notifications from the Quarantine Server, we recommend you use the settings in these steps.

  1. Open the Exchange Management Console.
  2. From the console tree on the left pane, click the Server Configuration node to expand it.
  3. Below the Server Configuration node, click the Hub Transport node.
  4. In the work pane, select the Receive Connectors tab.
  5. Select Create new Receive Connector.
  6. Select the Network tab.
  7. In the Receive mail from remote servers that have these IP addresses list, click Add.
  8. Add the IP address of your Quarantine Server. For this example, add 192.168.2.100.
  9. Select the Permission Groups tab.
  10. Select Exchange Servers.
  11. Select the Authentication tab.
  12. Select Basic Authentication.
  13. Make sure the user you added to the Quarantine Server configuration is a member of the Domain Admins group. For this example, make sure the user ricky is a member of Domain Admins.

After you complete these configuration changes, the Quarantine Server scheduled notification and Send Now notification should operate.