See and Synchronize Feature Keys

From Firebox System Manager, you can see the feature keys that are installed on your Firebox . You can also get a new feature key from LiveSecurity.

See Feature Keys

To see your feature keys:

  1. Start Firebox System Manager.
  2. Click the Feature Keys icon.
    Or, select View > Feature Keys.
    The Firebox Feature Key dialog box appears.

Screen shot of the Firebox Feature Key dialog box

The Summary section includes:

  • The device model number and serial number
  • The licensed software edition
  • A signature that uniquely identifies the feature key
  • For some feature keys, an expiration date for the entire feature key

If an expiration date appears in the Summary section, the key expires the day after this date at 12:00 am, based on the local time of the Firebox. When the feature key expires, some licensed features and capacities revert back to the values they had before the feature key was applied.

The Licensed Features sections includes:


The name of the feature, such as spamBlocker.


The value associate with the feature. For example, the number of VLAN interfaces or BOVPN tunnels allowed.


The expiration date of the feature. If the feature does not expire, Never appears.


For features with expiration dates, this is the number of days before the feature expires.


Click to see detailed information for the feature key.

Screen shot of the Feature Key Details dialog box


Click to reload the feature key information in the dialog box.

Synchronize Feature Keys

You can use Firebox System Manager to get a current feature key if you have already activated the device in your WatchGuard account:

  1. Select Tools > Synchronize Feature Key.
    If you are logged in to the device as a Device Monitor user, the Synchronize Feature Key dialog box appears. If you are logged in as a Device Administrator, the feature keys are synchronized.

Screen shot of the Synchronize Feature Key dialog box

  1. In the User Name text box, type the name of a user account with Device Administrator credentials.
  2. In the Passphrase text box, type the passphrase for the user.
  3. From the Authentication Server drop-down list, select the authentication for the user account you specified.
  4. If you select an Active Directory authentication server, in the Domain text box, type the domain for the user account you specified.
  5. Click OK.
    The Firebox connects to the WatchGuard website and downloads the current feature key to your Firebox .

For a FireCluster, Firebox System Manager synchronizes the feature key only for the cluster master. To synchronize the feature key for a specific member of a FireCluster, connect to the cluster interface IP address of that member before you synchronize the feature key.

Related Topics

About Feature Keys

About Feature Keys and FireCluster