PSInfo Force Sync

Applies To: WatchGuard Advanced EPDR This topic applies to the WatchGuard Advanced EPDR endpoint security product., WatchGuard EPDR This topic applies to the WatchGuard EPDR endpoint security product., WatchGuard EDR This topic applies to the WatchGuard EDR endpoint security product., WatchGuard EPP This topic applies to the WatchGuard EPP endpoint security product., WatchGuard EDR Core This topic applies to the WatchGuard EDR Core, available in the Total Security Suite license.

From PSInfo, you can use the Force Sync tool to refresh endpoint agent communication with an endpoint security product. When the sync takes place, the tool runs tasks that refresh configurations, perform signature updates, and refresh policies. You can use this tool if you notice that a device reports an out of date last communication time in the endpoint administration console, or a configuration change that you made does not show.

To force a sync of configurations, signature updates, and policies:

1. Run PSInfo.exe.
   The PSInfo dialog box opens.
   
2. Select the Tools tab.
   

3. Double-click Force Sync.
   The Force Sync dialog box opens.

4. Click OK. The Force Sync tool runs as a background process. When the process completes, a message appears.
   

5. Click OK.

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