Install the WatchGuard Endpoint Security Plug-in

You can install the WatchGuard Endpoint Security plug-in from the ConnectWise Automate Solution Center.

The WatchGuard Endpoint Security plug-in is supported on ConnectWise Automate server version 2020 and higher.

Get the Plug-in

To get the plug-in from the ConnectWise Automate Solution Center:

  1. Open ConnectWise Automate Control Center.
  2. Select System.
  3. Select Automate Solutions Center.
  4. Select Security.
  5. Select WatchGuard Endpoint Security.

Screen shot of the ConnectWise Automate Solutions Center

  1. Click Queue to queue the installation of the WatchGuard plug-in in the ConnectWise Automate Control Center.

The plug-in installation process also includes the necessary scripts and software that enable you to install WatchGuard endpoint security products on your devices.

Screen shot of the WatchGuard Endpoint Security Plug-in installer page in the ConnectWise Solutions Center

Enable the Plug-in

To enable the plug-in in ConnectWise Automate Control Center:

  1. Open ConnectWise Automate Control Center.
  2. Select System > Solutions > Plugin Manager.
  3. Select or right-click the WatchGuard Endpoint Security plug-in, then click Enable.

Screen shot of the ConnectWise Automate Control Center Plugin Manager

Open the Plug-in

After you install and enable the plug-in, you can open it. To open the WatchGuard Endpoint Security plug-in:

  1. Open ConnectWise Automate Control Center.
  2. Select Tools.
  3. Select WatchGuard Endpoint Security.

Screen shot of the Tools section of the Automate Control Center

If this is the first time you open the plug-in, the Plug-in Configuration page opens. Use the Plug-in Configuration page to configure the plug-in with your WatchGuard Cloud API account details. For more information, see Configure the WatchGuard Endpoint Security Plug-in.

If you previously configured the plug-in, as the plug-in loads, a splash page appears while the plug-in synchronizes its database with WatchGuard Cloud to make sure the database has the most recent list of WatchGuard Cloud managed accounts and devices and their WatchGuard endpoint security product license status. When the synchronization process completes, the Security Overview page opens. For more information, see Security Incidents Overview.

This client synchronization process might take some time to compete, based on how many accounts you added or removed since the last synchronization with WatchGuard Cloud. A splash page appears during the synchronization process before the plug-in loads and the Security Overview appears. If the plug-in does not load, there may be a system integration issue with ConnectWise Automate, and you must contact WatchGuard Technical Support to resolve the issue.