Disable Alerts, Add Exclusions, and View Details of Blocked Items in WatchGuard EPDR

Applies To: WatchGuard EPDR

Disable Email Alerts for Blocked Items

To stop receiving email alerts when an item is blocked:

  1. In WatchGuard EPDR, from the top navigation bar, select Settings.
  2. In the left navigation menu, select My Alerts.
  3. Disable the A program that is being classified gets blocked toggle.

View Details of Blocked Items

To view information about blocked items:

  1. From the top navigation bar, select Status.
  2. From the left pane, select Security.
  3. Select the Currently Blocked Items Being Classified tile on the dashboard.

  1. To unblock the item, click the item and select Unblock.

If the blocked item is not on the list of blocked items, the item is likely already classified. Access the History option to see details of items classified as safe or as malware.

If items are blocked and classified as malware, you can check the Malicious programs or Potentially Unwanted Programs tiles on the dashboard for details.