No Information Status in Web UI

Applies To: WatchGuard EPDR, WatchGuard EDR, WatchGuard EPP

The WatchGuard Endpoint Security web UI can show "No information" in the status of endpoints. This could be because:

  • The endpoint has not yet sent the status information to the web UI. Wait until the endpoint communicates the new information through the agent to the console.
  • The version installed on the endpoint cannot report information about modules which are not supported. You might need to update the agent.
  • The installation of the module is still in progress.