pfSense Firewall Integration with WatchGuard Open MDR

This document describes how to integrate a pfSense firewall with WatchGuard Open MDR to enable the WatchGuard MDR team to monitor data from your firewall.

Contents

• pfSense Firewall Integration with WatchGuard Open MDR
  • Contents
  • Firewall Syslog Data Flow to WatchGuard MDR
  • Before You Begin
  • Install the WatchGuard Agent and Syslog Collector
  • Configure a pfSense Firewall to Forward Syslogs
  • Verify the Integration

Firewall Syslog Data Flow to WatchGuard MDR

The WatchGuard MDR Syslog Collector sends logs from your third-party firewall to WatchGuard MDR. To install the Syslog Collector on a computer, you must first install the WatchGuard Agent. This diagram shows the data flow of third-party firewall syslogs to WatchGuard MDR.

Before You Begin

Before you begin these procedures, make sure that:

• You have a WatchGuard Open MDR license allocated in WatchGuard Cloud.
• You have the required access and permissions on your pfSense firewall to configure syslog forwarding.
• You have access to a Linux server to install the WatchGuard Agent and the Syslog Collector.

Install the WatchGuard Agent and Syslog Collector

The WatchGuard MDR Syslog Collector collects the syslog data sent from your third-party firewall. You must install the WatchGuard Agent and the Syslog Collector on a supported Linux server to collect the syslogs. To configure your third-party firewall for syslog forwarding, you must have the IP address of your Syslog Collector server.

For steps to install the WatchGuard Agent and Syslog Collector, go to Configure Third-Party Firewall Syslog Collection for WatchGuard Open MDR in Help Center.

Configure a pfSense Firewall to Forward Syslogs

WatchGuard provides interoperability instructions to help our customers configure WatchGuard products to work with third-party products created by other organizations. The steps to configure syslog forwarding on your device might be different, based on the version of your firewall management software. For the latest syslog forwarding instructions, go to your third-party firewall documentation.

To configure a pfSense firewall to forward syslogs to the Syslog Collector:

1. Log in to your pfSense firewall UI.

2. Select Status > System Logs > Settings.

3. Select the Enable Remote Logging check box.

4. From the Source Address drop-down list, select the interface that is in the same network as the WatchGuard MDR Syslog Collector server.
5. From the IP Protocol drop-down list, select IPv4.
6. In the Remote Log Servers text box, enter the IP address of your WatchGuard MDR Syslog Collector server, followed by :514.
7. For the Remote Syslog Contents, select the Firewall Events and VPN Events check boxes.
8. Click Save.

For more information about pfSense firewall remote logging options, go to Remote Logging with Syslog in the pfSense documentation (external link).

Verify the Integration

To verify the integration of WatchGuard Open MDR and the configuration of your third-party firewall, view the Connections > Service Status > Network Device List in the Managed Service portal in WatchGuard Cloud.

It can take up to six hours for incident data to appear in the Managed Services portal after you complete the integration steps.

To verify the integration:

1. In WatchGuard Cloud, select Monitor > Managed Services.
   The Managed Services portal opens in a new browser tab.
2. If you are a Service Provider, select your Subscriber account from the drop-down list.
3. Select Connections > Service Status.
   The Service Status page opens.

4. From the Network tile, click Network Device List.
   

5. Confirm that the IP address of your third-party firewall shows in the list.