Auvik Integration with Wi-Fi in WatchGuard Cloud Access Points

Auvik is an RMM (Remote Monitoring and Management) tool used by MSPs (Management Service Providers) for asset management. RMM agents are installed on MSP customer endpoints to discover, monitor, and manage IT assets. Auvik can discover WatchGuard devices and use authentication credentials to access specific device information such as subscription status, renewal date, hardware model, and other device properties.

This document describes how to use Auvik to discover and monitor a Wi-Fi in WatchGuard Cloud access point.

Integration Topology

This diagram outlines the topology used for the Auvik and WatchGuard access point integration.

Before You Begin

Before you begin these procedures, make sure that:

• You have registered an Auvik account (additional charges might apply for the use of Auvik)
• The Wi-Fi in WatchGuard Cloud access point runs firmware version 1.1.24 or higher
• The access point is activated with a WatchGuard USP Wi-Fi Management license and registered to WatchGuard Cloud

Configure SNMP for Access Points

Before you can use Auvik to discover the WatchGuard access point, you must configure SNMP settings for the device.

For more information about how to configure SNMP for your access points in WatchGuard Cloud and view the details of the SNMP MIB file, see Configure SNMP for Access Points.

1. Log in to WatchGuard Cloud with the account that manages the access point.
2. Select Configure > Devices.
3. Select the access point.
   The Device Settings page opens.



4. Select Device Configuration.
5. In the Settings tile, select Advanced Settings.
6. Enable SNMP.
7. From the Version drop-down list, select v3.
8. In the User Name text box, type a user name to authenticate with the SNMP management system. In this example, we type WatchGuard.
9. From the Authentication Protocol drop-down list, select SHA1.
10. In the Authentication Password text box, type an authentication password.
11. From the Privacy Protocol drop-down list, select DES.
12. In the Privacy Password text box, type a password to encrypt outgoing messages and decrypt incoming messages.



13. Click Save.

Auvik Configuration

Follow the steps in the these sections to configure Auvik for integration with WatchGuard access points.

Install Auvik Collector

To install the Auvik collector:

1. Log in to Auvik.
2. Select NAVIGATION > All Sites.
3. Click ADD SITE.
4. In the Add Site dialog box, from the Relationship Type drop-down list, select Site.
5. In the Organization Name text box, type an organization name. In this example, we type WGECO.
6. In the Desired URL text box, type a desired URL. In this example, we type wgeco.



7. Click NEXT.
8. Select the All check box under Custom authorizations.



9. Click SAVE.
   The new site appears on the All Sites page.



10. Click the WGECO organization name.



11. Select a download option for the Auvik Collector, then follow the detailed installation instructions to install the Auvik Collector on a computer. This computer must be in the same subnet as the WatchGuard access point.
12. After the Auvik Collector is installed and successfully connected to Auvik Cloud, the Auvik Collector status shows online on the All Sites page.

Auvik SNMP Credential Settings

To configure SNMP credential settings in Auvik:

1. Click the WGECO organization name on the All Sites page to enter this site.
2. Select ADMIN > Discovery > Manage Credentials > SNMP Credentials.
3. Click ADD SNMP CREDENTIALS.
4. In the Description text box, type the description for the SNMP credentials.
5. From the SNMP Version drop-down list, select Version V3.
6. In the Username text box, type WatchGuard.
7. From the Auth Protocol drop-down list, select SHA.
8. In the Auth Passphrase text box, type the authentication passphrase.
9. From the Privacy Protocol drop-down list, select DES.
10. In the Privacy Passphrase text box, type the privacy passphrase.



11. Click SAVE.
    The new SNMP credential appears on the SNMP CREDENTIALS page.

Add Auvik SNMP Poller

To add an SNMP Poller in Auvik:

1. In the WGECO site, select ADMIN > Discovery > Discovery Settings > SNMP Poller Settings.
2. Click ADD SNMP POLLER SETTING.
3. In the Name text box, type the monitor name.
4. (Optional）In the Devices text box, you can select a filter to filter the device list. By default, this applies to all devices on your network. In this example, we select Access Point.
   
5. From the Type drop-down list, select String.
6. From the Use as drop-down list, select SNMP Poller Only.
7. From the Poll Period drop-down list, select 1 minute.
8. In the OID text box, type the specific OID that you want to poll from the access point. In this example, we type 1.3.6.1.4.1.14125.2.1.1.5, this is the WatchGuard access point firmware version OID.
9. Leave the default values for the Output Parser and Test Device drop-down lists.



10. Click SAVE.
    The new SNMP poller appears on SNMP POLLER SETTINGS page.

Test the Access Point and Auvik Integration

To test Auvik integration with the WatchGuard access point:

1. Log in to Auvik.
2. Select All Sites.
3. Click the WGECO organization name.
4. The topology discovered by Auvik opens.



5. Click AP430CR_eco in the topology to see detailed information about the device.



6. From the access point Dashboard page, click SETUP in the Manage Device section.

The WatchGuard access point is discovered as a Server. You must change the device type to Access Point.

7. From the Type drop-down list, select Access Point.



8. Click SAVE.
9. Select NAVIGATION > Debug > All SNMP Pollers.
   

The Access Point firmware versions poller opens. The current value of this poller may be unknown. Wait at least one minute for the SNMP poll to complete.



10. You can add additional SNMP pollers to get more information from the access point, such as the serial number and time zone.