Applies To: FireCloud Internet Access, FireCloud Total Access
When you purchase and activate a FireCloud subscription license, the license is automatically added to your WatchGuard Cloud account. You can add and manage users in WatchGuard Cloud as usual, with no allocation limits.
After you activate a subscription license:
- You can add any number of users to your account and your managed accounts.
- Managed accounts can now add any number of users to their account. You can limit the maximum number of users for an account. For more information, go to Limit the Number of Users for a Managed Account.
- Places that show the number of allocated FireCloud users are updated to show a count of term license users and a count of subscription users.
- You can go to the Manage Products page in WatchGuard Support Center to view the subscription details for products activated to your account.
Allocation Types
When Service Providers allocate users from a license to their managed accounts, they select an allocation type which specifies how the managed account can use the users.
Term Allocation
When you allocate users as a term allocation, the managed account can allocate a specific number of users to an account for a set duration or term from a term license or MSSP points.
Subscription Allocation
When you allocate users as a subscription allocation, the managed account can allocate a specific number of users or an unlimited number of users . WatchGuard bills the account monthly based on the number of active users.
Linked to License
When you allocate users as Linked to License, the quantity and expiration date of the allocated users are linked to the quantity and expiration date of your term license.
Subscription Billing
On the last day of each month, WatchGuard Cloud counts the total number of subscription users for each FireCloud product from all accounts in your tenant (your account and your managed accounts). You are invoiced for the accrued number of subscription users during the month. For more information, go to WatchGuard Product Order API (external link) in the API Documentation.
Any users that are added or removed before the next billing date will have immediate product access, but are not billed until the next billing date. For example, on 1 August, you have 100 total subscription users among your managed accounts, and on 5 August, an account adds 10 additional users. Your invoice for August will be for 100 users (the count on 1 August) and your invoice for September will be for 110 users. The 10 users get to use FireCloud for free in August.