Jira Integration with WatchGuard CloudDR
Applies To: WatchGuard CloudDR
Jira is a project management tool from Atlassian that helps teams plan, track, and manage their work. You can integrate Jira with a variety of other tools to streamline workflows and improve efficiency. This guide describes how to integrate Jira with CloudDR.
Available Features
- Identity Rules
- Discovered Application Rules
- User Inventory
- Discovered Application Inventory
Prerequisites
To configure this integration, you must have:
- A Jira Standard plan or higher
- A Jira user account with the Organization Admin, Jira Admin, and Jira User roles
- All internal user domains verified in Atlassian Guard
- An API token
- An API key
To generate the API token:
- Log in to Jira with the user account with the required roles.
- Click your profile image and select Account Settings.
- Select the Security tab.
- Click Create and Manage API tokens.
- On the API Tokens page, click Create API Token.
- Enter a descriptive name for the API token. Click Create.
- Copy the generated API token. Click Done.
To generate the API key:
- Log in to Jira with the user account with the required roles.
- Go to Atlassian Administration.
- Select Organization Settings > API Keys.
- Click Create Your API Key.
- Select API Key without Scopes.
- Click Next.
- Enter a descriptive name for the API key.
- Click Next.
- Click Create API Key.
- Copy the generated API key. Click Done.
Configure the Jira Integration in CloudDR
To configure the Jira integration in CloudDR:
- In WatchGuard Cloud, select Configure > CloudDR.
- Select the Integrations tab.
- (Service Providers) From the Select Integrations View drop-down list, select Add Integrations.

- In the Jira widget, click Add.
- Click Start Integration.
- In the Namespace text box, enter the workspace name from your Jira URL. This is the part of the URL before .atlassian.net. For example, if your URL is https://example.atlassian.net, enter example.
- Click Next.
- In the Email text box, enter the email address for the user account you created the token with.
- Click Next.
- In the API Token text box, paste the API token that you copied previously.
- Click Next.
- In the API Key text box, paste the API key that you copied previously.
- Select the Atlassian organization you want to integrate.
- Click Submit.