Enable Feature Key Synchronization and Alarm Notification

In the feature key settings, you can enable your Firebox to automatically download the latest feature key from the WatchGuard website when:

  • A feature expires
  • You upgrade or downgrade Fireware OS, or restore a backup image (Fireware 12.4 and higher)

By default, automatic feature key synchronization is enabled. You can also configure your Firebox to send a notification when a feature has expired or is about to expire.

When you enable automatic feature key synchronization:

  • The device immediately checks the expiration dates in the feature key, and continues to check every 12 hours.
  • If any feature has expired, or will expire within seven days, the device automatically downloads the latest feature key from WatchGuard every 12 hours, until it successfully downloads a feature key that does not have expired features.
  • In Fireware 12.4 and higher, after you upgrade or downgrade Fireware OS or restore a backup image, the device automatically downloads the latest feature key from WatchGuard.
  • In a FireCluster, the cluster master synchronizes the feature keys for all cluster members.
  • If the device attempts to synchronize the feature key and fails to retrieve a feature key from the WatchGuard server, the device sends an error message to the log file. The error message includes information about the type of failure.

When you enable alarm notification, the Firebox sends one alarm notification when any feature is expired or will expire within 90 days, 30 days, 5 days, 4 days, 3 days, 2 days or 1 day. If more than one feature is expired or will expire, only one alarm is sent. The alarm includes the names of the features that are expired or will expire.

Related Topics

About Feature Keys

About Feature Keys and FireCluster