Applies To: Cloud-managed Fireboxes, Locally-managed Fireboxes
When you purchase a Firebox or add-on service, you must activate your Firebox with WatchGuard. When you activate your Firebox, you also enable your hardware replacement warranty, receive technical support, start your subscription to licensed security services, and get access to the latest firmware updates.
When you activate a device or service, it is available immediately for allocation and configuration.
To activate a Firebox, you enter:
- Serial Number — The hardware serial number located on the device.
- License Key — For some Fireboxes, the license key for the Firebox software license you purchased.
For Firebox bundles that include a software license, you do not enter a license key during activation.
For more information on how to find your device serial number, see the How to Find Serial Numbers on Your Appliances video tutorial (6 minutes).
To activate your WatchGuard Firebox:
- Go to https://myproducts.watchguard.com/activate.
- Log in to your WatchGuard account. If you do not have a WatchGuard account, on the login page, click Create an Account.
The Activate Products page opens. - In the Enter a Serial Number or License Key text box, type the Firebox serial number. Make sure to include any hyphens.
- Click Next.
- If the Device License Key page opens, type your Firebox software license key, then click Next.
The Activate Device wizard starts. - If the Device License Key page does not open, your Firebox does not require a software license key for activation.
- If the Device License Key page opens, type your Firebox software license key, then click Next.
- Enter a friendly name for the device.
- Click Activate.
After you activate a device, the device appears on the Manage Products > Network Security page for your account. You can start free trials for services from the Product Details page. For information on trials, go to About Free Trials on the Product Details Page.
WatchGuard Cloud enables you to see and manage your products and services in one place. For information on how to add a device to WatchGuard Cloud, go to Get Started — Add a Device to WatchGuard Cloud. Fireboxes activated by a Service Provider appear in the Service Provider Inventory in WatchGuard Cloud. You can then allocate them to your account or any account you manage.
About the Product Details Page
Get Started with WatchGuard Devices
Video Tutorial: How to Find Serial Numbers on Your Appliances
Activate a Firebox (Video tutorial)