Applies To: Cloud-managed Fireboxes
Similar Topics for Locally-Managed Fireboxes
This document applies to Fireboxes you manage in WatchGuard Cloud. For information that applies to Fireboxes managed in Fireware Web UI or WatchGuard System Manager, go to: Diagnostics.
Overview
A cloud-managed Firebox generates a fault report for fault events. Some examples of the fault reports that your Firebox can generate include:
- UserSpace Crash
- Kernel Crash
- Upgrade Failure
From the local Fireware Web UI, you can review the list of fault reports, manually send reports to WatchGuard, and remove reports from your Firebox.
For each report in the Fault Reports list, you can see these details:
- The category where the fault occurred
- The subcategory where the fault occurred
- The date and time the fault occurred, in UTC time
- Whether the fault report was sent to WatchGuard
Manage Fault Reports
To log in to the local Fireware Web UI for a cloud-managed Firebox:
- From a computer on a network connected to the cloud-managed Firebox, open a web browser.
- In the web browser, go to https://<firebox IP address>:8080.
The Fireware Web UI login page opens. - Log in with the user name admin and the admin user account password you set for this device in WatchGuard Cloud.
To manage fault reports, from the local Fireware Web UI:
- Select Diagnostics.
The Diagnostics page opens with the Diagnostics File tab selected. - To manually send the fault reports to WatchGuard, click Send All to WatchGuard.
- To remove all fault reports from your Firebox, click Delete All.