Contents

Related Topics

Reset a WatchGuard AP

You can use any of these methods to reset a WatchGuard AP to factory-default settings:

  • Reset the AP from the Gateway Wireless Controller
  • Press the reset button on the AP 
  • Unpair an AP
  • Disable automatic deployment for automatically deployed APs
  • Reset the AP from the access point's local web UI

When you reset an AP to factory default settings, you must discover and pair the AP again. For more information, see WatchGuard AP Discovery and Pairing.

If you are unable to connect to a WatchGuard AP100, AP102, AP200, or AP300 after a reset, the AP might be in Failsafe mode. For more information, see Recover an AP device in failsafe mode.

Reset a WatchGuard AP from the Gateway Wireless Controller

To reset the AP from the Gateway Wireless Controller, your Firebox must run Fireware v11.11.4 or higher.

To reset the AP, from Fireware Web UI:Closed
  1. Select Dashboard > Gateway Wireless Controller.
  2. Select the Access Points tab.
  3. Select an Access Point.
  4. From the Actions drop-down list, select Reset to Factory Default.
To reset the AP, from Firebox System Manager:Closed
  1. Select the Gateway Wireless Controller tab.
  2. Select the Access Points tab.
  3. Select an Access Point.
  4. From the Actions drop-down list, select Reset to Factory Default.

Reset a WatchGuard AP with the Reset Button

The reset procedure you can choose depends on the firmware version on your AP or your AP model.

To reset an AP100, AP102, AP200, or AP300 with firmware v1.2.9.2 or higher:Closed
  1. With the AP powered on, press and hold the reset button.
  2. After 5 seconds, release the reset button.
    If you press the reset button briefly and then release the button (less than 5 seconds), the AP reboots, but it is not reset to factory-default settings.
To reset an AP100, AP102, AP200, or AP300 with firmware v1.2.9.1 or lower:Closed
  1. With the AP powered on, press and hold the reset button.
  2. After 12 seconds, release the reset button.
To reset an AP120, AP320, or AP322: Closed
  1. Remove the power cable or Ethernet cable connected to PoE power.
  2. Insert a pin or paperclip into the Reset button hole.
  3. While you press and hold the reset button, plug the power cable in.
  4. Continue pressing the reset button for at least 60 seconds until the Power, LAN, and 2.4 GHz indicators are green.
To reset an AP420:Closed
  1. Insert a pin or paperclip into the Reset button hole.
  2. Press and hold the reset button for at least 10 seconds until all LEDs go off to indicate that the AP has rebooted.

Unpair a WatchGuard AP

When you unpair an AP from a Firebox, the AP restarts with factory-default settings.

For more information, see Unpair an AP.

Reset Automatically Deployed WatchGuard APs

Automatically deployed APs are reset to factory-default settings if you disable the Automatic Deployment feature.

For more information, see About AP Automatic Deployment.

Reset an WatchGuard AP from the Access Point Web UI

(AP100, AP102, AP200, and AP300 only)

To reset an AP from the Access Point web UI:

  1. Log in to the WatchGuard Access Point local web UI.
  2. From the left navigation menu, select Status.
    The Access Point Status page appears.
  3. Click Reset to Factory Defaults.

For more information about how to use the WatchGuard Access Point local web UI, see Use the WatchGuard Access Point Web UI.

See Also

WatchGuard AP Discovery and Pairing

Give Us Feedback  •   Get Support  •   All Product Documentation  •   Technical Search

© 2018 WatchGuard Technologies, Inc. All rights reserved. WatchGuard, the WatchGuard logo, WatchGuard Dimension, Firebox, Core, Fireware, and LiveSecurity are registered trademarks or trademarks of WatchGuard Technologies in the United States and/or other countries.