Case Studies

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Welcoming over two million visitors each year, Eastern Regional Libraries offers an array of library services across 17 sites, which comprise fourteen branch libraries, two community reading rooms and two mobile libraries. Over the last twenty years, the organization’s use of technology has evolved to include mobile applications, free Internet access, and beginners’ IT training among the services offered to patrons. “In the mid-90s, visits to the library were primarily around books,” reflected Joseph Cullen, Chief Executive Officer at Eastern Regional Libraries. “But now, many patrons come in just to use our technology – in fact, computer and Internet access are easily among our most-demanded services.” Read more...
Since 2013, the Royal Yachting Association’s mission as a governing body has been to grow its relevance amongst boating communities and establish its reputation as a representative and influential organization by 2017. From a technology standpoint, this meant working towards PCI compliance, meeting the requirements for Data Loss Prevention and adhering to the rules around firewall configuration. RYA looks after a membership of over 105,000 people with more than 150,000 people per year completing RYA training courses. This translates into thousands of online transactions and the responsibility for huge quantities of personal data. Read more...

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