Product and Support News

Aug

03

Wi-Fi Cloud Maintenance

Ryan Orsi's picture

03 Aug 2017 By Ryan Orsi
Categories: Wireless Access


Hello WatchGuard Wi-Fi Cloud Users,

On Friday, August 4 at 5PM PDT, we will deploy an update to WatchGuard Wi-Fi Cloud to improve performance and stability with the Manage service. 

​During the maintenance window (approximately 30 minutes), Wi-Fi Cloud services will be unavailable, including Manage, Go, Analyze, and Engage. Your access points will continue to work with no interruption, but guest users will be unable to access spash pages until Engage is available again at the end of the maintenance window. 

If you have any questions regarding the update, please visit ...Read more

Jul

27

Wi-Fi Cloud Maintenance

Ryan Orsi's picture

27 Jul 2017 By Ryan Orsi
Categories: Wireless Access


WatchGuard Wi-Fi Cloud

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Sunday, July 30, 2017 between 1:00AM and 6:00AM Pacific Time to deploy improvements to the Wi-Fi Cloud.

During the maintenance window, the Wi-Fi Cloud services will be down for maintenance (approximately 2 hours) including Manage, Go, Engage, and Analyze modules. Your access points will continue to pass client traffic and will not be interrupted. 

Enhancements are:

  • Role-Based Control
    Use role profiles to enforce restrictions (VLAN assignments
  • ...Read more

Jun

08

Wi-Fi Cloud Maintenance

Ryan Orsi's picture

08 Jun 2017 By Ryan Orsi
Categories: Wireless Access


Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance today (Thursday, June 8, 2017) between 8:00PM and 10:00PM Pacific Time to deploy improvements to the Go Template (Go_1) in order to support new WatchGuard access point models. 

During the maintenance window, your access points will continue to function normally and client traffic will not be interrupted. Your Go service within the Wi-Fi Cloud will be intermittently unavailable for 30 minutes during the maintenance window.

If you have any questions regarding the update, please visit...Read more

May

18

WatchGuard Wi-Fi Cloud Update

Ryan Orsi's picture

18 May 2017 By Ryan Orsi
Categories: Wireless Access


Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief system update on Sunday, May 21, 2017 between 1:00 AM and 3:00 AM Pacific Time to deploy stability improvements to WatchGuard Wi-Fi Cloud services via WatchGuard.com. 

During the maintenance window, your access points will continue to function normally and client traffic will not be interrupted.  Access to Analyze will be intermittently unavailable for 30 minutes during the maintenance window.

If you have any questions regarding the update, please visit watchguard.com/support

Regards,

WatchGuard...Read more

Apr

28

WatchGuard Wi-Fi Cloud update

Ryan Orsi's picture

28 Apr 2017 By Ryan Orsi
Categories: Wireless Access


Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance window on Saturday, April 29, 2017 between 1:00 AM and 3:00 AM Pacific Time to update our Cloud environment as well as the Access Point firmware.  This update includes the following changes:

  • If an AP device is detected as operating from an unsupported region, the operating region for the AP device will be set to the USA (country code 841).
  • AP device software upgrades can now happen over port 443 in addition to port 80.

During the maintenance window, your access points will...Read more

Apr

19

Now Available: Outdoor Ruggedized AP322 Access Point

Ryan Orsi's picture

19 Apr 2017 By Ryan Orsi
Categories: Wireless Access, News and Promos


WatchGuard AP322

WatchGuard’s AP322 brings secure Wi-Fi to the outdoors!  Its rugged, IP67-rated enclosure protects the access point from the wind, rain and cold weather, while 6 integrated antennas operate with 3 spatial streams per radio (3x3 MIMO) to deliver broad, fast, and reliable Wi-Fi coverage – making the AP322 ideal for stadiums and sports fields, schools/universities, malls, parks, hotel pool areas and open air cafes, shipping docks, warehouses and other harsh or outdoor locations. 

Key Specifications

  • Up to 450 Mbps for 2.4 GHz 
  • Up to 1.3 Gbps for 5
  • ...Read more

Feb

10

WatchGuard Wi-Fi Cloud update

Jason Vendramin's picture

10 Feb 2017 By Jason Vendramin
Categories: Wireless Access, News and Promos


Hello Wi-Fi Cloud Users,

We are planning a brief maintenance window on Saturday, February 11, 2017 between 2:00 AM and 4:00 AM Eastern Time in order to update our Cloud environment as well as the Access Point firmware.  This update includes the following changes:

  • Alarm notifications are removed from the Go webapp
  • Within the Go webapp, the selectable area for the switch to turn Wi-Fi networks on and off has been enlarged
  • Added support to configure the default country code in Engage splash page plug-in settings
  • Country names displayed along with
  • ...Read more

Oct

17

Introducing the WatchGuard AP120 and AP320

Ryan Orsi's picture

17 Oct 2016 By Ryan Orsi
Categories: Wireless Access, News and Promos


Secure Wifi AP120 and AP320

WatchGuard is very excited to announce the launch of the Wi-Fi Cloud and two new access points: the AP120 and AP320.  The Wi-Fi Cloud is a new hosted platform and marks a major milestone for WatchGuard and our valued channel partners as we now disrupt the Wi-Fi market together with the industry’s most sophisticated wireless intrusion prevention system (WIPS) technology and powerful guest engagement and analytics tools to turn Wi-Fi hot spots into invaluable consumer research and push marketing tools. Architected from the ground-up to focus on ease of deployment and administration, the...Read more

Jan

12

Secure Wi-Fi helps SMBs protect their customers online

Brendan Patterson's picture

12 Jan 2016 By Brendan Patterson
Categories: Wireless Access


Wi-Fi access is becoming increasingly popular for businesses to attract and retain customers. From retail stores to hotels to hospitals, wireless access has gone mainstream and many companies are jumping on the bandwagon. While offering Wi-Fi to customers and employees certainly has its benefits, wireless access can ultimately doom any business if it’s not properly secured. According to the National Small Business Association, nearly 50 percent of small businesses have already been impacted by cyber-attacks with an average cost of more than 20 thousand dollars. I've got some valuable...Read more

Dec

17

The Disturbing Reality of Guest Network Security

Brendan Patterson's picture

17 Dec 2014 By Brendan Patterson
Categories: Wireless Access


New WatchGuard functionality enhances security and convenience to better protect guest network users across hotel, restaurant and other hospitality organizations

Life on the road no longer means losing touch. Today’s global travelers rely on Internet access for both work and pleasure, whether it’s responding to business email, planning vacation activities or staying connected with loved ones still at home. In fact, a recent study found that free Wi-Fi is now the most important in-room hotel amenity – even higher than a bathroom with shower and daily housekeeping....Read more

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About WatchGuard

WatchGuard has deployed nearly a million integrated, multi-function threat management appliances worldwide. Our signature red boxes are architected to be the industry's smartest, fastest, and meanest security devices with every scanning engine running at full throttle. Why buy WatchGuard? Find out here.

 

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