Wi-Fi Cloud Maintenance Update

Ryan Orsi's picture

03 Sep 2019 By Ryan Orsi
Categories: Wi–Fi

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Analyze and Engage will be updated starting on Friday, September 6, 2019.



  • APAC region: Friday, September 6, 2019 (12:00AM – 6:00AM HKT)
  • EMEA region: Friday, September 6, 2019 (12:00AM – 6:00AM GMT) 
  • AMER region: Friday, September 6, 2019 (12:00AM – 6:00AM PDT)


  • All regions: Friday, September 6, 2019 (12:00AM – 6:00AM PDT)

Maintenance Window: 6 Hours

Duration: 6 Hours


  • Analyze and Engage services will be unavailable during the maintenance activity.
  • Captive portal splash pages will be unavailable for up to 15 minutes during the upgrade. Guest Wi-Fi users who have already authenticated to captive portals can continue to access guest Wi-Fi, but new guest Wi-Fi users will be unable to authenticate to the captive portal during this short time frame.
  • Access Points will continue to function and provide connectivity and security.

Enhancements and Resolved Issues:

  • Security fixes to address TCP SACK vulnerabilities.
  • Updated API for LinkedIn plug-in.

If you have any questions regarding the update, please visit the Support Center. To learn more about Secure, Cloud-Managed Wi-Fi from WatchGuard, visit www.watchguard.com/wifi.