Product and Support News

Aug
19

Wi-Fi Cloud Maintenance Update

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Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Launchpad and GO application services will be updated starting on Wednesday, August 21, 2019 for required maintenance to support the upcoming Wi-Fi Cloud 8.8 release.

When:

  • AMER region: Wed, August 21, 2019 (12:00AM PDT / 7:00AM UTC)
  • APAC region: Wed, August 21, 2019 (12:00AM HKT / 4:00PM Monday UTC)
  • EMEA region: Wed, August 21, 2019 (12:00AM GMT / 12:00AM UTC)

Maintenance Window: 6 Hours

Duration: 4 Hours

User Impact:

  • Wi-Fi Cloud management services will be inaccessible during the maintenance activity and you will be unable to log in to the Wi-Fi Cloud Launchpad Dashboard or use Go.
  • There is no impact to customer Wi-Fi service. Access Points will still be functional and provide connectivity and security.
  • Captive portal splash pages will be functional for guest access.

If you have any questions regarding the update, please visit the Support Center. To learn more about Secure, Cloud-Managed Wi-Fi from WatchGuard, visit www.watchguard.com/wifi.

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