Product and Support News

Wi-Fi Cloud 8.6 Maintenance Update

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Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud services will be updated starting on Friday, December 14, 2018. These upgrades include:

  • WatchGuard Wi-Fi Cloud and AP firmware version 8.6.0-644
  • Launchpad update

APAC region, starts Friday, December 14, 2018 at 4:00PM UTC
EMEA region, starts Saturday, December 15, 2018 at 12:00AM UTC
AMER region, starts Saturday, December 15, 2018 at 8:00AM UTC

Launchpad Update
All regions, starts Saturday, December 15, 2018 at 8:00AM UTC

Maintenance Window: 6 hours
APAC region (4:00PM – 10:00PM UTC)
EMEA region (12:00AM – 6:00AM UTC)
AMER region (8:00AM – 2:00PM UTC)

Launchpad Update
All regions (8:00AM – 2:00PM UTC)

Expected Impact Duration: 2 hours

Wi-Fi Cloud management services will be inaccessible during the maintenance activity and you will not be able to perform configuration changes. During Launchpad maintenance, the Launchpad will be inaccessible after you login. However, Wi-Fi Cloud management servers can still be accessed by their direct URL if Wi-Fi Cloud maintenance has completed in your region. There is no impact to customer Wi-Fi service. Access Points will still be functional and provide connectivity and security. Splash pages will also be functional for guest access.

Resolved Issues and Enhancements:

  • You can now add the same SSID profile across both radios of an AP if the SSID profile has dynamic VLANs configured
  • APs now correctly report PoE+ power usage when two or more APs are connected to certain types of PoE+ injectors

To learn more about Secure Wi-Fi from WatchGuard, visit If you have any questions regarding the update, please visit the Support Center

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