Knowledge Base Digest - March 2020

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in March:

Articles

• How can I help my users work remotely during the COVID-19 crisis?
• WatchGuard AP does not appear in Wi-Fi Cloud after activation
• WatchGuard Response to COVID-19
• Use AuthPoint MFA to protect remote worker connections and credentials
• How to connect to a wireless Firebox to use the Setup Wizard in Fireware v12.5.3 and higher
• Can Azure AD AuthPoint Users Use Office 365?
• Run Reports in Dimension That Show Authenticated Users

Known Issues

• TDR sometimes does not send configuration changes to the Host Sensor
• AP225W LAN1/2/3 LED indicator does not light when connected
• Cannot see new Access Portal users after adding them
• WatchGuard AP225W loses connection to Wi-Fi Cloud after VLAN extension configuration
• Firebox registration to WatchGuard Cloud fails
• Cannot log in to Access Portal if user name or password includes Unicode characters
• AuthPoint users do not receive push notifications when they authenticate
• Mobile VPN with SSL SSLVPN Client download page cannot be disabled
• AD Helper upgrade process does not upgrade helper.xml
• Minimum Association RSSI and Smart Steering do not work after AP reboot

New Video Tutorials

• Optimize Mobile VPN with SSL
• Enable AuthPoint MFA for Mobile VPN with IKEv2
• Sync Users from Active Directory to AuthPoint