Support

Every WatchGuard® security appliance is backed by our industry-leading LiveSecurity® Service, the most comprehensive support and maintenance offering in the industry. By activating your subscription, you're covered from day one with a renewable suite of support services unmatched by the competition.

 

Contacting Support

LiveSecurity® subscribers can contact WatchGuard® Technical Support via the web or telephone. To submit a support request online, log in to WatchGuard Support Center and click "Open Support Ticket". For telephone support, have your LiveSecurity® Service license key or product serial number available and call +1.206.613.0456.

 

Expert Secure Partner Support

Expert-level WatchGuard® Secure Partners can contact WatchGuard® Technical Support via the web or telephone. To submit a support request online, log in to WatchGuard Support Center and click "Open Support Ticket". For telephone support, have your WatchGuard® partner ID number available and call +1.206.521.8375.

 

LiveSecurity Service Gold

LiveSecurity® Service Gold customers can contact WatchGuard Technical Support via the Web or telephone. To submit a support request online, log in to WatchGuard Corporate Home and click "New Incident". For telephone support, have your LiveSecurity® Service license key or product serial number available and call +1.206.613.0877.

 

MSS Support

WatchGuard® Authorized MSS Partners, you may contact WatchGuard MSS Partner Technical Support via the Web or telephone. To submit a support request online, log in to WatchGuard Corporate Home and click "New Incident". For telephone support, have your WatchGuard® partner ID number available and call +1.206.521.8375.

 

Log In Help

If your company owns WatchGuard products you must log in to your existing account to renew, upgrade, add new products, access support or make account changes.

If you forgot your password, see if your security identifier U.S. English helps you remember it.

 

Transfer of Ownership

Have you acquired a previously-owned WatchGuard product, or have you sold a product you once owned? Request a transfer of ownership.

 

About WatchGuard

WatchGuard has deployed nearly a million integrated, multi-function threat management appliances worldwide. Our signature red boxes are architected to be the industry's smartest, fastest, and meanest security devices with every scanning engine running at full throttle. Why buy WatchGuard? Find out here.

 

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GET IN TOUCH

  • United Kingdom Offices
    First Floor, 3 More London Riverside
    London SE1 2RE
  • Sales
    +44 (0) 203 608 9070
    uksales@watchguard.com
  • Support
    +44 (0) 203 0028 409

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