AuthPoint Mobile App Releases

Enhancements

• Removed the Password Manager from the mobile app. [AAAS-24227]
• Resolved an issue on some devices that caused the mobile app to extend below the Android navigation bar. [AAAS-27688]
• Resolved an issue with the token migration process. [AAAS-27363]
• Minor bug fixes and improvements. [AAAS-13344, AAAS-26931, AAAS-27303]

Enhancements

• Improved the error and success messages when you respond to the same push notification on two different mobile devices. [AAAS-25875]
• Minor bug fixes and improvements. [AAAS-25582, AAAS-25592, AAAS-25832, AAAS-25952, AAAS-26490, AAAS-26491, AAAS-26492]

Enhancements

• Resolved an issue that sometimes caused an "Authentication error" error message when you responded to a push notification. [AAAS-24952, AAAS-25541, AAAS-25611]
• Resolved an issue that caused the OTP for protected tokens to be briefly visible when you leave the AuthPoint mobile app open in the background and then switch back to it. [AAAS-25591]
• You can now successfully respond to User Verification push notifications from the notification bar. [AAAS-25583]
• When you unlock a PIN protected token, the window now correctly shows the Forgot Your PIN option. [AAAS-25567]
• Resolved an issue that sometimes caused an error when you checked for pending push notifications. [AAAS-25540]
• Custom branding now correctly applies to mobile tokens. [AAAS-24740]
• When you enter 3 incorrect PINs to unlock a token, the AuthPoint mobile app now correctly shows the cooldown timer and the option to unlock your tokens with a PUK code. [AAAS-24318]
• Minor bug fixes and improvements. [AAAS-24472, AAAS-25571, AAAS-25570]

Enhancements

• With this update, the AuthPoint mobile app can no longer be used on emulators.
• Minor bug fixes and improvements.

Enhancements

• When you log in to your password vault, the password manager now creates a session and remembers you for five minutes. While your session is active, you are not prompted to authenticate with your PIN or biometrics when you use the password manager. If you leave the password manager while you have an active session, the password manager does not clear form fields. [AAAS-19938]
• The Manage Sessions feature in the AuthPoint mobile app is now called End Sessions.This update makes the mobile app UI consistent with the browser extensions. [AAAS-19368]
• If you enter an incorrect PIN too many times, you can no longer disable PIN protection for tokens without entering the PIN. [AAAS-19614]
• You can now successfully use the QR code scanner to activate mobile tokens on Android devices that do not have Google Play Services. [AAAS-19973]
• The QR code scanner in the AuthPoint mobile app now works correctly for Huawei, Xiaomi, and Redmi devices. [AAAS-15146]
• When you deny a push notification from the quick settings menu, the AuthPoint app now correctly denies the push and prompts you to disable push notifications. This resolves an issue from v2.1.0 of the AuthPoint mobile app. [AAAS-19631]
• Resolved an issue that caused some pages and windows to extend beyond the edge of the screen when you viewed the app in landscape mode. [AAAS-19424]
• In the Spanish language mobile app help, the logo in header now correctly links to the help home page. [AAAS-19788]
• When you end all password vault sessions from an Android device, you are now returned to the password manager home screen. [AAAS-18776]
• If you leave the page where you set your vault password the first time you log in to your password vault in the AuthPoint mobile, you are now correctly prompted to set your vault password when you log in to the password vault with the same user account. [AAAS-20395]
• The password manager now shows a more specific error message when you attempt to log in to the password vault in the mobile app with a user account that has been deleted. [AAAS-19622]
• We updated the links to the Privacy Policy and the Terms and Conditions, and moved the links from the Settings page (in the password manager) to the About page. [AAAS-19978]
• In the prompt to also AuthPoint to show alerts when other apps are open, the OK button now says Cancel. This update makes the Android UI consistent with the iOS UI. [AAAS-19553]
• Localized new strings and messages for the AuthPoint mobile app. [AAAS-19668, AAAS-19776]

New Features

AuthPoint Mobile App v2.1.0

When you deny an AuthPoint push notification, you can choose to disable push notifications temporarily. You might do this to protect yourself from phishing attacks when you receive many spam push notifications. Attackers send spam push notifications to get users to mistakenly approve an MFA authentication request. When you disable push notifications, you can still authenticate with one-time passwords and QR codes.

Enhancements

• Updated the UI so that field labels and other text is the same across all platforms for the mobile app and browser extensions. [AAAS-19099]
• When you edit a shared password, the Share Password button correctly indicates how many users the password is shared with. [AAAS-18918]
• Resolved an issue that prevented users from logging in to the password manager when they used autofill for a shared Corporate password. [AAAS-18893]
• Resolved an issue that caused an error message to appear when you made edits to a password and saved your changes. [AAAS-18892]
• Resolved an issue where the back button sometimes did not register clicks. [AAAS-18785]
• You can now successfully run the Leaked Passwords report. [AAAS-18769]
• You can now successfully manually activate third-party tokens. [AAAS-18752]
• You can now successfully migrate third-party tokens on Android 12. [AAAS-18622]
• The color of the banner buttons have been updated to match the color of other buttons in the password manager. [AAAS-18279]
• Resolved an issue that sometimes prevents users from opening the password manager when the device does not have an Internet connection. [AAAS-18224]
• When you switch from autofill to the password manager in the AuthPoint mobile app, you must log in to your password vault with a PIN or biometrics. [AAAS-18218]
• The password manager now uses the correct language when the device system language is Chinese. [AAAS-18153]
• The password manager icon is now disabled if you do not have any AuthPoint tokens. [AAAS-18127]
• Updated the password manager icon. [AAAS-18078]
• If you have not enabled autofill in your device settings, you are now prompted to do so when you log in to the password manager. On iOS devices, the Device Settings page now includes instructions to enable autofill in your device settings. [AAAS-17939]
• You are no longer prompted to enter your PIN to approve a push notification for a token that has already been unlocked. [AAAS-17883]
• The app now displays the correct language for mobile devices that use Portuguese (Brazil). [AAAS-17837]
• The AuthPoint mobile now supports landscape mode when you rotate your device. [AAAS-17823]
• When you tap on a password, the default behavior is now to open the URL for that password (previously it opened the Edit Password page). You can change the default behavior in the password manager settings. [AAAS-17820]
• Autofill now displays correctly after you change the system language on your mobile device. [AAAS-17549]
• When you view the current active sessions on the Manage Sessions page, sessions for Android devices are now removed from the list when the user logs out on that device. [AAAS-17301]
• Minor bug fixes and improvements. [AAAS-19358, AAAS-18942, AAAS-18770]

Enhancements

• If you only have one token in the mobile app, you are no longer prompted to select which user to log in to the Password Manager with. [AAAS-17817]
• If you have multiple tokens in the mobile app, the page that prompts you to select which user to log in to the Password Manager with now displays the token names associated with each email address. The order of the list now matches the order of your tokens. This makes it easier to identify your user accounts. [AAAS-17834]
• The AuthPoint app now has a Password Manager icon at the top of the screen, so you can easily log in to your password vault. Tap this icon to open the Password Manager, or select Password Manager from the app menu. [AAAS-17815]
• When you download the recovery key PDF for your password vault, the AuthPoint mobile app now shows a success message to indicate that the file has downloaded. [AAAS-17383]

Enhancements

• The latest version of the AuthPoint mobile app requires Android 7.0 or higher.
• You can now use the AuthPoint mobile app to see and manage your passwords. To use password management features, your account must have an AuthPoint Total Identity Security license.
• The AuthPoint mobile app is now available in Spanish (Spain). [AAAS-15712]
• When you edit a third-party software token and clear the User ID text box, the change is now saved successfully. [AAAS-14191]
• When you use the mobile app to scan a QR code for offline authentication, if you receive a push request while the QR code Authentication Request page is open, the push request is no longer discarded. [AAAS-14489]
• Token images that are set by custom branding now display correctly. [AAAS-16984]
• Token images now display correctly on the Token Security page. [AAAS-16943]
• Minor bug fixes and improvements.

Enhancements

• You can now successfully respond to push notifications on a device that runs Android 11. [AAAS-13614]
• You can now successfully copy the OTP for your tokens. [AAAS-13849]
• Resolved an issue for iOS that caused the AuthPoint app to crash when you respond to a push notification from the lock screen. [AAAS-14163]
• When you enable PIN protection for a token, the AuthPoint no longer enables PIN protection for your other tokens. [AAAS-14207]
• You now see the correct error message when you perform an action that requires an Internet connection and your mobile device is not connected to the Internet. [AAAS-14115]
• Minor bug fixes and improvements. [AAAS-13838, AAAS-13850, AAAS-13837, AAAS-13196, AAAS-1387, AAAS-13854]

Enhancements

• The latest version of the AuthPoint mobile app requires Android 6.0.
• Resolved an issue on Android mobile devices that prevented the AuthPoint app from using the camera to activate a token. You can now manually give the AuthPoint app permissions to use the camera. [AAAS-13546]
• The message that shows when you approve a push notification to verify your identity has been updated. [AAAS-13148]
• When you choose to migrate a third-party token, you can now successfully save the QR code for later. [AAAS-13580]
• There are now more specific error messages for the sync token and migrate token options. [AAAS-11566, AAAS-11567]
• The token image for third-party tokens now display correctly. [AAAS-13583]
• Minor bug fixes and improvements. [AAAS-12803, AAAS-1358]

Enhancements

• Minor bug fixes and improvements. [AAAS-12659, AAAS-12687, AAAS-12721, AAAS-12727]

Enhancements

• You must now unlock each token individually. This adds additional security for your tokens. [AAAS-12041, AAAS-12042]
• Minor bug fixes and improvements.

Enhancements

• The default name and image for tokens is now set by the custom branding settings in WatchGuard Cloud. [AAAS-1452]
• Minor bug fixes and improvements.

Enhancements

• New tips have been added. [AAAS-10832, AAAS-11658, AAAS-11659]
• Minor bug fixes and improvements.

Enhancements

• You can now check if there are any pending push notifications. You might do this if you authenticate, but do not receive a push notification. [AAAS-11297, AAAS-11298]
• When you open the AuthPoint mobile app, the app automatically checks if there are any pending push notifications. [AAAS-11295, AAAS-11296]

Enhancements

• When you activate a token, you are now prompted to set the token name and image. [AAAS-8869, AAAS-8870]
• Minor bug fixes and improvements.

Enhancements

• On Android devices, you can now use face and iris authentication to unlock protected tokens. [AAAS-5537, AAAS-5538]
• There is now a Device Information option in the app menu. [AAAS-10149, AAAS-10150]

Enhancements

• You can now migrate all of your WatchGuard tokens at once. [AAAS-10373, AAAS-10377]
• There is now a Tips option in the app menu. [AAAS-10349, AAAS-10372]

Enhancements

• The AuthPoint mobile app now requires iOS 14.0 or higher. [AAAS-28754]
• Resolved an issue that caused the AuthPoint app to crash when opened after the app is upgraded to v2.4.0. [AAAS-28339]
• Minor bug fixes and improvements. [AAAS-25149, AAAS-27919, AAAS-28753]

Enhancements

• Removed the Password Manager from the mobile app. [AAAS-24229]
• Minor bug fixes and improvements. [AAAS-13344]

Enhancements

• Resolved an issue that caused the AuthPoint mobile app to not work on iOS 26. [AAAS-26815]
• Improved the error and success messages when you respond to the same push notification on two different mobile devices. [AAAS-25876]
• The AuthPoint mobile app now shows an error message when you respond to a push notification outside of the app and your token needs to be synced. [AAAS-26838]
• Minor bug fixes and improvements. [AAAS-26525, AAAS-26526, AAAS-26833, AAAS-26834]

Enhancements

• Resolved an issue that sometimes caused a "User is not authorized" error message when you responded to a push notification. [AAAS-25780]
• Resolved an issue the returned you to the token page when you try to unlock a token with the PUK code. [AAAS-25710]
• Custom branding now correctly applies to mobile tokens. [AAAS-25589]
• Resolved an issue that caused User Verification responses to time out and not register for operators in the AuthPoint management UI. [AAAS-25146]
• Resolved an issue that sometimes caused an error when you checked for pending push notifications. [AAAS-25142]
• Resolved an issue that prompted users to connect to the Internet before they could log in to their password vault, even when the device had an active Internet connection. [AAAS-25122]
• When you open the QR code reader and grant permission for the AuthPoint mobile app to use your camera, the QR code reader now opens the camera. [AAAS-25094]
• AuthPoint now generates only 1 audit log for each push authentication. [AAAS-24972]
• Resolved an issue that sometimes caused an "Authentication error" error message when you responded to a push notification. [AAAS-24900]
• Resolved an issue that caused the AuthPoint mobile app to crash. [AAAS-23965]
• When you deny a push notification, you are now correctly shown the option to disable push notifications. [AAAS-23955]
• Resolved an issue that caused the AuthPoint mobile app to crash when you open it. [AAAS-23939]
• When you provision a new password vault for a user, when the user opens the password vault in the mobile app, AuthPoint now correctly prompts them to set a new vault password if they have not already done so. [AAAS-23888]
• When you provision a new password vault for a user, the process no longer causes issues with the vault in the AuthPoint mobile app. The user can now successfully log in to and use the new password vault. [AAAS-23675, AAAS-23654]
• When you provision a new password vault for a user, the AuthPoint mobile app now correctly deletes the passwords in the affected password vault. [AAAS-23653, AAAS-23581]
• The back button in the mobile password manager now works correctly on iOS 18. [AAAS-23290]
• The AuthPoint mobile app now enforces jailbreak protection and does not run on mobile devices that have been jailbroken. This fix addresses an exploit that could enable you to bypass the jailbreak detection. [AAAS-13192]
• Minor bug fixes and improvements. [AAAS-23873, AAAS-23872, AAAS-23871, AAAS-23870, AAAS-22124, AAAS-22759]

Enhancements

• When you log in to your password vault, the password manager now creates a session and remembers you for five minutes. While your session is active, you are not prompted to authenticate with your PIN or biometrics when you use the password manager. If you leave the password manager while you have an active session, the password manager does not clear form fields. [AAAS-19939]
• The Manage Sessions feature in the AuthPoint mobile app is now called End Sessions.This update makes the mobile app UI consistent with the browser extensions. [AAAS-19519]
• You can now successfully edit token names. This resolves an issue from v2.1.0 of the AuthPoint mobile app. [AAAS-19771]
• When you deny a push notification from the quick settings menu, the AuthPoint app now correctly denies the push and prompts you to disable push notifications. This resolves an issue from v2.1.0 of the AuthPoint mobile app. [AAAS-19594]
• When you manually set the date and time on your device and sync your token, the push notification page now displays the correct date and time. [AAAS-17726]
• In the Spanish language mobile app help, the logo in header now correctly links to the help home page. [AAAS-19468]
• When you log in to your password vault with a user account that has not set a vault password and you choose to log out on the Unlock Your Vault page, you are now returned to the password manager home screen. [AAAS-19392]
• Resolved an issue that caused the token name to display in a larger font size when you open the password manager and are prompted to select a user account. [AAAS-19421]
• The password manager now shows a more specific error message when you attempt to log in to the password vault in the mobile app with a user account that has been deleted. [AAAS-19510]
• Updated the links to the Privacy Policy and the Terms and Conditions, and moved the links from the Settings page (in the password manager) to the About page. [AAAS-19986]
• Localized new strings and messages for the AuthPoint mobile app. [AAAS-19668, AAAS-19776]

New Features

AuthPoint Mobile App v2.1.0

When you deny an AuthPoint push notification, you can choose to disable push notifications temporarily. You might do this to protect yourself from phishing attacks when you receive many spam push notifications. Attackers send spam push notifications to get users to mistakenly approve an MFA authentication request. When you disable push notifications, you can still authenticate with one-time passwords and QR codes.

Enhancements

• The camera now opens successfully when you activate your first token. [AAAS-19202]
• When you add, edit, or delete a password while your device does not have an Internet connection, autofill now correctly shows the updated password. [AAAS-19102]
• Updated the UI so that field labels and other text is the same across all platforms for the mobile app and browser extensions. [AAAS-19099]
• You can now successfully run the Leaked Passwords report. [AAAS-19092]
• Resolved an issue that caused an error message to appear when you made edits to a password and saved your changes. [AAAS-19089]
• Resolved an issue that prevented users from logging in to the password manager when they used autofill for a shared Corporate password. [AAAS-19088]
• You are now correctly prompted to enter your vault password when your login session is expired. [AAAS-19053]
• If you have not enabled autofill in your device settings, you are now prompted to do so when you log in to the password manager. On iOS devices, the Device Settings page now includes instructions to enable autofill in your device settings. [AAAS-19050, AAAS-17887]
• When you end all active sessions, users on iOS devices are now returned to the password manager user selection page. [AAAS-19049]
• Updated the password manager icon. [AAAS-18988, AAAS-18079]
• Resolved an issue that required users to enter their vault password again when they use the back button to leave the password manager. [AAAS-18890, AAAS-18585]
• The password manager now uses the correct language when the device system language is Chinese. [AAAS-18152]
• Resolved an issue that caused the app to not load properly when you return to the password manager in the AuthPoint app after minimizing the app or putting it in the background. [AAAS-18150]
• Updated an error message. [AAAS-18145]
• Resolved an issue where tokens with long names would hide the names of additional tokens for a user on the password manager login screen (where you select which user to log in as). [AAAS-18103]
• Updated the error message that displays when you open the password manager without an Internet connection after your PairingId has expired. [AAAS-18084]
• Resolved an issue that sometimes prevents users from opening the password manager when the device does not have an Internet connection. [AAAS-17892]
• Reduced the time it takes to open the password vault on iOS devices. [AAAS-17888]
• The AuthPoint mobile now supports landscape mode when you rotate your device. [AAAS-17822]
• Autofill now correctly shows the current passwords in your vault when you add, edit, or delete, a password. [AAAS-17678]
• Resolved an issue that caused the Settings page to display incorrectly. [AAAS-17674]
• You can now log in to the password manager on devices that run iOS15 or lower without an Internet connection. [AAAS-17532]
• The autofill UI for iOS now has a label in the search bar. [AAAS-17483]
• Autofill now shows the passwords for the user that most recently logged in to the password manager in the AuthPoint mobile app. This resolves an issue where autofill used the passwords of the first user to log in to the password manager, even if another user was currently logged in. [AAAS-17480]
• Minor bug fixes and improvements. [AAAS-19081, AAAS-19080, AAAS-18924, AAAS-18584, AAAS-17673]

Enhancements

• The AuthPoint mobile app for iOS has been updated to version 2.0.1.
  • If you only have one token in the mobile app, you are no longer prompted to select which user to log in to the Password Manager with. [AAAS-17818]
  • If you have multiple tokens in the mobile app, the page that prompts you to select which user to log in to the Password Manager with now displays the token names associated with each email address. The order of the list now matches the order of your tokens. This makes it easier to identify your user accounts. [AAAS-17833]
  • The AuthPoint app now has a Password Manager icon at the top of the screen, so you can easily log in to your password vault. Tap this icon to open the Password Manager, or select Password Manager from the app menu. [AAAS-17816]
  • When you open the URL for a Password, the web page now opens in an external browser instead of within the mobile app. [AAAS-17819]
  • The Back button now correctly returns you to the previous page, instead of exiting the Password Manager. [AAAS-17432]
  • On the Push notification page, the token name is now properly centered on the page. [AAAS-17056]
  • Minor bug fixes and improvements. [AAAS-17627, AAAS-17710, AAAS-17731, AAAS-17926]

Enhancements

• The latest version of the AuthPoint mobile app requires iOS 12.0 or higher.
• You can now use the AuthPoint mobile app to see and manage your passwords. To use password management features, your account must have an AuthPoint Total Identity Security license.
• The AuthPoint mobile app is now available in Spanish (Spain). [AAAS-15713]
• Minor bug fixes and improvements. [AAAS-17496, AAAS-17561, AAAS-15790]

Enhancements

• You can now successfully respond to push notifications on a device that runs Android 11. [AAAS-13614]
• You can now successfully copy the OTP for your tokens. [AAAS-13849]
• Resolved an issue for iOS that caused the AuthPoint app to crash when you respond to a push notification from the lock screen. [AAAS-14163]
• When you enable PIN protection for a token, the AuthPoint no longer enables PIN protection for your other tokens. [AAAS-14207]
• You now see the correct error message when you perform an action that requires an Internet connection and your mobile device is not connected to the Internet. [AAAS-14115]
• Minor bug fixes and improvements. [AAAS-13838, AAAS-13850, AAAS-13837, AAAS-13196, AAAS-1387, AAAS-13854]

Enhancements

• The latest version of the AuthPoint mobile app requires iOS 11.0.
• Resolved an issue on Android mobile devices that prevented the AuthPoint app from using the camera to activate a token. You can now manually give the AuthPoint app permissions to use the camera. [AAAS-13546]
• The message that shows when you approve a push notification to verify your identity has been updated. [AAAS-13148]
• When you choose to migrate a third-party token, you can now successfully save the QR code for later. [AAAS-13580]
• There are now more specific error messages for the sync token and migrate token options. [AAAS-11566, AAAS-11567]
• The token image for third-party tokens now display correctly. [AAAS-13583]
• Minor bug fixes and improvements. [AAAS-12803, AAAS-1358]

Enhancements

• You must now unlock each token individually. This adds additional security for your tokens. [AAAS-12041, AAAS-12042]
• Minor bug fixes and improvements.

Enhancements

• The default name and image for tokens is now set by the custom branding settings in WatchGuard Cloud. [AAAS-1452]
• Minor bug fixes and improvements.

Enhancements

• New tips have been added. [AAAS-10832, AAAS-11658, AAAS-11659]
• Minor bug fixes and improvements.

Enhancements

• You can now check if there are any pending push notifications. You might do this if you authenticate, but do not receive a push notification. [AAAS-11297, AAAS-11298]
• When you open the AuthPoint mobile app, the app automatically checks if there are any pending push notifications. [AAAS-11295, AAAS-11296]

Enhancements

• When you activate a token, you are now prompted to set the token name and image. [AAAS-8869, AAAS-8870]
• Minor bug fixes and improvements.

Enhancements

• There is now a Device Information option in the app menu. [AAAS-10149, AAAS-10150]

Enhancements

• You can now migrate all of your WatchGuard tokens at once. [AAAS-10373, AAAS-10377]
• There is now a Tips option in the app menu. [AAAS-10349, AAAS-10372]