Change of Administrator

If your company owns WatchGuard products you must log in to your existing account to renew, upgrade, add new products, access support or make account changes. If the previous administrator has left your company and you do not have a user name and password, but wish to access to your company's account, please follow these steps to request a change of record:

First, create a profile. Then fax the following information on your company letterhead to 206.521.3099, Attn: Administrator Change:

• Your first name, last name and email address.
• The name of the previous administrator, if known.
• Company name
• The area code and phone number where you can be reached, with country code if applicable.
• The LiveSecurity� Service key or serial number of your WatchGuard product.