For the Gateway Wireless Controller on your XTM device to control a WatchGuard AP device, the AP device and the XTM device must be paired. For pairing to occur, you must first enable the Gateway Wireless Controller on the XTM device. When the Gateway Wireless Controller is enabled, the XTM device sends a discovery broadcast message to the trusted and optional networks.
The AP device can also be located on the custom zone network (XTM v11.9 and higher). To allow the Gateway Wireless Controller to discover an AP device on a custom zone network, you must modify the WatchGuard Gateway Wireless Controller policy to allow traffic from the custom zone. For more information on the custom zone, see Configure a Custom Interface.
After you connect a new AP device to your trusted or optional network, the AP device receives the broadcast message and sends a response. When the XTM device receives a response from an unpaired AP device, the discovered AP device appears in the Unpaired Access Points list in the Gateway Wireless Controller.
An AP device discovered by the XTM device is not automatically paired with the XTM device. You must pair the AP device with the XTM device in the Gateway Access Controller. This step makes sure no one can add an unauthorized AP device to your network. The AP device only accepts configuration information from the XTM device it is paired with.
After the first time you pair a new AP device with an XTM device, the XTM device attempts to automatically activate the XTM device on your account on the WatchGuard web site. For more information, see About AP Device Activation.
Before you can pair the AP device with the XTM device, you must connect it to a trusted or optional network.
If you connect the AP device to a VLAN interface, make sure that you configure that interface to handle untagged VLAN traffic. An unpaired AP device cannot accept tagged VLAN traffic.
The power LED on the AP device alternates from green to amber when the device is unpaired.
By default, the AP device is configured to use DHCP to get an IP address. Make sure that you enable the DHCP Server for the XTM device interface that connects to the AP device, so that the AP device can get an IP address.
To pair an AP device with an XTM device:
When the AP device is paired, the power LED on the device will be green.
For information about how to monitor the status of your AP devices, see Monitor AP Device Status.
For information about how to unpair an AP device, see Unpair an AP Device.
If your AP device is correctly connected but cannot be discovered, it may be necessary to reset the AP device to factory default settings. For more information, see Reset the WatchGuard AP Device.
Configure AP Devices in the Gateway Wireless Controller