About AP Device Activation

You must activate your WatchGuard AP device to start your LiveSecurity subscription. The WatchGuard LiveSecurity subscription activates your hardware replacement warranty, enables you to receive technical support, and provides access to the latest OS updates and product news.

Your AP device can be activated automatically or you can activate it manually.

Automatic Activation

After you pair a WatchGuard AP device with an XTM device, the XTM device automatically connects to the WatchGuard web site and sends the information necessary to activate the AP device on the same WatchGuard account where the XTM device was activated.

If automatic activation fails, the XTM device periodically tries to activate again. The activation status of your AP device does not affect the functionality of the AP device.

To check the activation status of your AP device, log in to your WatchGuard account on the WatchGuard web site. Your activated AP devices appear in the My Products list in your WatchGuard account.

Manual Activation

If your AP device has not been activated automatically and you want to activate it manually, you can activate the AP device in your WatchGuard account just as you would activate an XTM device or add-on feature.

To manually activate your WatchGuard AP device:

  1. Open a web browser and go to http://www.watchguard.com/.
  2. Log in with your WatchGuard account user name and password.
  3. On the Support Home tab, click Activate a Product.
    The Activate Products page appears.
  4. Type the serial number of the WatchGuard AP device. Make sure to include any hyphens.

Screen shot of the LiveSecurity Enter Serial Number or License Key page

  1. Click Continue.
  2. Follow any remaining prompts to complete activation of your AP device.

After activation is complete, the AP device appears in the My Products list in your WatchGuard account.

See Also

WatchGuard AP Device Discovery and Pairing

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