About Trials in WatchGuard Cloud

For information on trials you can start from www.watchguard.com, go to About Free Trials on the Product Details Page.

On the Administration > Trials page in WatchGuard Cloud, you can start free trials for:

AuthPoint
Compliance Reporting
Endpoint Security products and modules
FireCloud
ThreatSync+ NDR
ThreatSync+ SaaS

Service Providers can start trials for their account and accounts they manage. Tier-1 Subscriber operators with the Administrator or Analyst role can start a trial.

Only a tier-1 Service Provider account can allocate inventory for delegated tier-1 Subscriber accounts. They can also start a trial for a delegated tier-1 Subscriber account and allocate inventory from the trial product.

To start an evaluation of FireboxV, go to Products > Virtual Appliance Evaluations at www.watchguard.com. When you activate a FireboxV evaluation, the device is eligible for a free trial of the Total Security Suite. For more information on the services available with the Total Security Suite, go to About Free Trials on the Product Details Page.

All trial licenses are valid for 30 days, and can be renewed for another 30 days to a maximum of 60 days. You can only extend the trial once within 60 days of the start date. When a trial expires, all product trials are unavailable for 90 days.

When a trial expires and cannot be extended, all trials for that product are unavailable for 90 days. WatchGuard Cloud saves the settings in the trial product or module for 90 days after the trial expires. If you convert a trial license to a term license, all settings in the trial license transfer to the term license.

Trial licenses include 250 users or endpoints. For ThreatSync+ NDR trials, customers can have up to two unique networked devices (workstation, mobile, IP phone, server, camera, or other IOT device) per licensed user. ThreatSync+ NDR will monitor networked devices up to two times the number of users in the license. For example, if your trial license is for 250 users, ThreatSync+ NDR will only monitor network traffic for up to 500 unique devices.

For Endpoint Security trials:

If the account has EDR Core (Total Security Suite) with fewer than 250 endpoints, then the trial includes a maximum of 250 endpoints.
If the account has EDR Core (Total Security Suite) with more than 250 endpoints, then the trial includes a maximum number of endpoints that matches the Total Security Suite license.
If the account has an existing Endpoint Security product such as WatchGuard EDR for fewer than 250 endpoints, then the trial includes a maximum of 250 endpoints.
If the account has an existing Endpoint Security product such as Endpoint Security 360 for more than 250 endpoints, then the trial includes a maximum number of endpoints that matches the product license.

For example, if the existing license has 300 endpoints, then the trial license includes 300 endpoints. The trial does not add endpoints to the total number of endpoints in the product license. If the existing license is unlimited, then the trial license includes unlimited endpoints. A restart is required on the endpoints to update to the trial product.

If an EDR Core license is activated during a trial of Endpoint Security Basic, WatchGuard EDR, Endpoint Security 360, or Endpoint Security Elite, the trial is not canceled.

Accounts with an existing term or subscription license can start these 30-day trials:

If you have Endpoint Security Basic, you can start a trial of Endpoint Security 360, or WatchGuard Endpoint Security Elite, or Endpoint Security Prime.
If you have WatchGuard EDR Core, you can start a trial of Endpoint Security Basic, WatchGuard EDR, Endpoint Security 360, or Endpoint Security Elite. The EDR Core license becomes inactive in WatchGuard Cloud.
If you have WatchGuard EDR, you can start a trial of Endpoint Security 360 or Endpoint Security Elite.
If you have Endpoint Security Prime, you can start a trial of Endpoint Security 360 or Endpoint Security Elite.
If you have Endpoint Security 360, you can start a trial of Endpoint Security Elite.
If you have Endpoint Security Elite, you cannot start a trial of another endpoint security product.

No existing license or trial is required to start a trial of ThreatSync+ NDR, ThreatSync+ SaaS, or WatchGuard Compliance Reporting. We recommend that you enable ThreatSync before you start a trial of ThreatSync+ NDR or ThreatSync+ SaaS. For more information, go to Quick Start — Set Up ThreatSync+ NDR and Quick Start — Set Up ThreatSync+ SaaS (Microsoft 365).

We recommend that you have a trial or license of ThreatSync+ NDR before you start a trial of Compliance Reporting.

When you have an endpoint security product license, you can also start a trial of these endpoint security modules:

Advanced Reporting Tool — Available with Endpoint Security Elite, Endpoint Security 360, Endpoint Security Prime, and WatchGuard EDR
Full Encryption — Available with all endpoint security products
Patch Management — Available with all endpoint security products
Data Control — Available with Endpoint Security Elite, Endpoint Security 360, Endpoint Security Prime, and WatchGuard EDR, in certain countries only
SIEMFeeder — Available with Endpoint Security Elite, Endpoint Security 360, Endpoint Security Prime, and WatchGuard EDR
Orion — Available with Endpoint Security Elite, Endpoint Security 360, Endpoint Security Prime, and WatchGuard EDR
1-Year Data Retention — Available with Endpoint Security Elite, Endpoint Security 360, and Endpoint Security Prime

Endpoint Security Basic, WatchGuard EDR, Endpoint Security Prime, Endpoint Security 360, and Endpoint Security Elite trials activate the same number of endpoints for endpoint security modules.

Endpoint Security module trials are not available with EDR Core.

About Trials in WatchGuard Cloud

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