Applies To: WatchGuard Cloud-managed Access Points (AP130, AP230W, AP330, AP332CR, AP430CR, AP432)
Some of the features described in this topic are only available to participants in the WatchGuard Cloud Beta program. If a feature described in this topic is not available in your version of WatchGuard Cloud, it is a beta-only feature.
Overview
You can reboot an access point remotely from WatchGuard Cloud. You can perform an immediate one-time reboot or scheduled reboot from the Device Summary or Device Settings page.
On the AP130 and AP330 on firmware v3.1 and higher, you can also schedule recurring reboots in the device configuration or Access Point Site configuration. For more information, go to Configure Access Point Device Settings. Regular reboots help refresh access point resources and optimize channel selection.
Caution: When you reboot an access point, any connected wireless clients will be temporarily disconnected until the device restarts.
If you have scheduled a one-time reboot or recurring reboot, the scheduled date and time shows on the Device Settings and Device Summary pages in the time zone configured for the access point.
- If the next scheduled reboot is a one-time reboot, you can reschedule or cancel the reboot.
- If the next scheduled reboot is a recurring reboot, you cannot reschedule or cancel the recurring reboots from the Device Settings or Device Summary pages.
- You cannot schedule a one-time reboot, but you can reboot the device immediately when recurring reboots are scheduled.
- If you want to reschedule or cancel a recurring reboot, you must update the schedule where it is configured. To determine if the recurring reboot was scheduled from the device configuration or an access point site, hover over the lock icon, next to the scheduled reboot date and time.
Reboot an Access Point from WatchGuard Cloud
To reboot an access point immediately, from WatchGuard Cloud:
- Select Configure > Devices or Monitor > Devices.
- Select the access point.
The Device Settings page opens for the selected access point.
- Click Reboot Device.
The Reboot Device dialog box opens.
- To reboot the device immediately, select Reboot now.
- Click Save.
The device reboots immediately.
Schedule an Access Point Reboot from WatchGuard Cloud
To schedule a reboot of an access point at a later time, from WatchGuard Cloud:
- Select Configure > Devices or Monitor > Devices.
- Select the access point.
The Device Settings page opens for the selected access point.
- Click Reboot Device.
The Reboot Device dialog box opens.
- Select Schedule Reboot.
- In the Date text box, click
and select a date for the reboot. - In the Time text box, type the time for the reboot in 24-hour format (for example, 23:59), or drag the Hours and Minutes sliders to select times, then select Done.
The date and time are based on the time zone configured for the access point. Make sure that the selected date and time correspond to the local time at which you want to reboot the access point.
- Click Save.
A message appears in the banner. The device reboots at the scheduled time.If you edit and change a scheduled one-time reboot to an immediate reboot (Reboot now), this immediate manual reboot will not change the future scheduled one-time you created, or any recurring reboots you have configured. If you need to cancel the scheduled one-time reboot, you must edit and cancel it.
Reboot an Access Point with the Reset Button
You can also reboot an access point with the physical reset button on the device. For information about the location of the reset button, go to the Hardware Guide for your access point.
- Use a paper clip or other small object to press the reset button through the hole on the device.
- Press and release the reset button.
- The device LEDs will turn off and then show solid red or orange to indicate the device is rebooting.
Caution: Do not hold the reset button down. If you hold the reset button down for more than 10 seconds, the device will be reset to factory-default settings.
About WatchGuard Cloud Account Manager (Service Providers)
About WatchGuard Cloud Device Manager (Subscribers)