The Users page is where you manage AuthPoint user accounts. You can see your AuthPoint users and the details for each user account. These are the end-users who use AuthPoint for authentication.
From the Users page you can:
- Add, edit, block, unblock, and delete user accounts
- See user status
- See token information for a user account
- See and change the token status
- Send the activation email again
- Send the set password email again
- Activate the Forgot Token feature
- Filter the users that are shown
The User Name and Token columns show the status of the user account and that user's tokens. You can see if a user or token is active or blocked. For more information, see Block a User or Token.
In the User Name column, the icon next to a user name indicates the status of that user.
||The user account is activated and can authenticate with any active tokens|
||The LDAP synced user account cannot authenticate because the LDAP user was moved or deleted|
||The user cannot authenticate with any WatchGuard tokens on any of their mobile devices|
||The token is activated and can be used for authentication|
||The token is blocked and the user cannot authenticate with that token (they can still authenticate with other active tokens)|
In the Token column, click on a token to see information about that token. If no tokens are listed in the Token column for a user, then the user has not yet activated a token.