The Users page is where you manage AuthPoint user accounts. You can see your AuthPoint users and the details for each user account. These are the end-users who use AuthPoint for authentication.
From the Users page you can:
- Add and edit user accounts
- Remove user accounts
- See and change the status of users and tokens
- Activate the Forgot Token feature for a user
- Filter the Users List
- Send the activation email again
- Send the set password email again
User and Token Status
The User Name and Token columns show the status of the user account and that user's tokens. You can see if a user or token is active or blocked. In the Token column, you can click on a token to see information about that token and the device that it is activated on.
For more information, see Block a User or Token.
||The user account is activated and can authenticate with any active tokens|
||The LDAP synced user account cannot authenticate because the LDAP user was moved or deleted|
||The user cannot authenticate with any WatchGuard tokens on any of their mobile devices|
||The user cannot authenticate because your AuthPoint account has more users than your license supports|
||The token is activated and can be used for authentication|
||The token is blocked and the user cannot authenticate with that token (they can still authenticate with other active tokens)|
||The token has not been activated|