Quarantined Users

If a user account in your LDAP database is moved or deleted, the linked AuthPoint user account is marked Quarantined on the Users page in the AuthPoint management UI. Quarantined user accounts display a yellow icon next to their user name in the users list.

Quarantined user accounts cannot authenticate until they are restored or moved back to their original location in the LDAP database. If the user account was moved or deleted intentionally, you must manually delete the user account in AuthPoint.

To delete an LDAP user in AuthPoint, the best practice is to remove the user from their AD or LDAP group to give them the Quarantine status in AuthPoint, then delete the user in AuthPoint.

See Also

User Management

Sync Users from Active Directory or LDAP

Add User Accounts

Block a User or Token

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