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Migrate Your Token

If you get a new mobile device, you must migrate your WatchGuard tokens from your old device to the new one. When you migrate a token, it is deleted from your current mobile device and an activation email is sent for you to activate the token on a new device.

If you want to continue to use your old device for authentication, you must activate a new token on the new device. For more information, see Add a New Device.

To migrate a token:

  1. Open the AuthPoint mobile app on your old mobile device.
  2. Next to your token, tap (Android) or (iOS) and select Migrate Token.
  3. Tap Yes when prompted to continue.
    Your token is deleted and you are sent an activation email to activate the token on a new device.
  4. Install the AuthPoint mobile app on your new mobile device.
  5. Open the activation email that is sent to you and active your token on the new mobile device.

See Also

Activate a Software Token

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