Contents

Analytics Report

Analytics data is available for wireless clients that are visible to sensors, and for wireless clients that associate with APs.

  • Visibility analytics presents information about clients in the vicinity of APs.
  • Association analytics presents information about the clients that connect to or associate with APs.
  • Content analytics captures information about the Internet domains accessed by the clients associated with APs.

The analytics data can be used in various ways. For example, for a retail store, you can find the number of clients in and around the retail store by using visibility analytics. Similarly, you can gain insight into the activity of the authorized clients, guest clients, and the SSIDs being used by these clients with association analytics. Using association and visibility analytics, you can establish network usage patterns, including visitors to the store and the number of visitors in the store at various times of the day.

Analytics data is currently provided in a raw comma separated value (.csv) file.

Download Analytics Data

To download visibility analytics data:

  1. Select Reports, then select the Analytics tab.
  2. Select the Visibility Analytics option.
  3. Type the number of previous days for which you want to download data.
  4. Click Download.

The Visibility Analytics file contains this data:

  • Client MAC address
  • Client MAC addresses are hashed for security purposes. If you want to decrypt MAC addresses that appear in your reports, please contact WatchGuard Technical Support to request this data.
  • Location of the client
  • Best received signal strength indication (RSSI)
  • MAC address of the sensor reporting best RSSI
  • Client session duration
  • Activity stop time (GMT)
  • Activity stop time per the local time zone of the user
  • Local Time Zone

When the analytics data pertains to a location floor or folder, the data uses the local time zone set for its immediate parent location folder. If the time zone for the location folder has not been set, this field shows the activity stop time based on the time zone set in Manage.

The client can be visible to multiple sensors. The sensor reporting the highest RSSI is recorded in the .csv file.

To download association analytics data:

  1. Select Reports, then select the Analytics tab.
  2. Select the Association Analytics option.
  3. Type the From date and To date for which you want to download data.
  4. Click Download.

Type the SSID profile associated with the APs to select the Association Analytics check box. If this check box is not selected, the data related to APs associated with the respective SSID will not appear in the data file.

The Association Analytics file contains this data:

  • Client MAC address
  • Protocol
  • SSID
  • Location
  • Association start time (GMT) of the client
  • Association end time (GMT)
  • Association start time of the client per the local time zone of the user
  • Association end time of the client per the local time zone of the user
  • Session duration
  • Data transfer from the client device in bytes
  • Data transfer to the client device in bytes
  • Data rate in Kbps
  • Smart device type
  • Local time zone
  • Location ID
  • Domains accessed

Top domains are displayed in the Domains Accessed column of the fil in this format: <Domain name> (<data transferred to the domain>/<data received from the domain>). Multiple domains are separated by a | symbol.

Internet domain information is collected if you select the Content Analytics check box in an SSID profile. If this option is not enabled, the Domains Accessed column will appear blank in the file.

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