Contents ● Wi-Fi Cloud Help

Monitor Clients

The Monitoring > Security > Clients tab displays all visible clients including clients connected to APs.

Select Authorized, Guest, Rogue, External, Uncategorized to view the list of categorized clients. You can choose one or more of these categories at a time. Select All to view clients from all categories.

Both active and inactive clients are visible in the Clients tab. Inactive clients of some categories are visible in specific deployments only.

For authorized clients, you can also view client traffic and the client average data rates.

You can perform various operations related to the clients with the options on the toolbar.

Monitoring > Security > Clients toolbar icon

You can sort the client information columns in ascending or descending order and choose the columns to be displayed. To filter the display, you can search for a client by typing the name, MAC address, or SSID in the Quick Search text box.

View Client Properties

You can edit certain client properties. Double-click the property to edit its value.

This table provides a description of the client properties:

Field	Description
Currently Active	Indicates if the client is currently active.
Client Name	Host name of the client.
User Name	User ID of the authenticated client user.
Classification	Indicates if the client is categorized as Authorized, External, or Rogue. Uncategorized indicates that the client has not been categorized.
Device Tag	Additional information about the client.
MAC address	MAC address of the client.
Location	Client location.
Up Since	Date and time since the client has been up.
Is Smart Device	Indicates if the client is a smart device.
Smart Device Type	Indicates the type of smart device. The field is visible only if the client is a smart device.
Mode of Operation	Specifies whether the client is connected to an AP or to a peer-to-peer network. Infrastructure mode indicates that the client is connected to an AP. Ad hoc mode indicates that the client connected to a peer-to-peer network.
Ad hoc Cell ID	Unique ID of the ad hoc network connection of which the selected client is a member
IP Address	IP address of the client.
Vendor	Name of the client manufacturer. The vendor name is derived from the first three bytes of the MAC address.
Protocol	802.11 protocol in which the client is currently operates.
Channel	Channel number that the client operates.
Security	Security standard applied to the AP. This is derived from the template applied to the AP.
Network	Additional information about the IP address and subnet that identifies the network on which the client is located.
Associated to AP	BSSID of the AP with which the client is associated.
First Detected at	Date and time when the client was first detected by Wi-Fi Cloud.
Quarantine Status	Indicates if the client is in quarantine.
Defending Sensor Name	Name of the defending sensor.
Quarantine Pending Reason	Specifies the reason for quarantine if quarantine is pending.
Bridging/ICS Mode	Indicates if the client is in bridging/ICS mode.
Running Soft AP?	Indicates if a soft AP is running on the client.
WDS Mode	Indicates if Wireless Distribution System (WDS) is enabled. This is applicable only if the client is an AP and has connected to a WDS AP.
Tx STBC 802.11n	Indicates support for transmission of PPDUs using STBC for active 802.11n clients.
Rx STBC 802.11n	Indicates support for reception of PPDUs using STBC for active 802.11n clients. If this reception is supported, the number of spatial streams supported are indicated. Up to three spatial streams are supported for the 802.11n protocol. If this reception is not supported, the value of this field is Not supported. This field is visible for active 802.11n clients only.
802.11ac Capability	Indicates if the client has built-in support for 802.11ac protocol.
Tx STBC 802.11ac	Indicates support for transmission of PPDUs using STBC for the active 802.11ac client. This field is visible for active 802.11ac clients only.
Rx STBC 802.11ac	Indicates support for reception of PPDUs using STBC for active 802.11ac clients. If this reception is supported, the number of spatial streams supported is indicated. Up to four spatial streams are supported for the 802.11ac protocol. If this reception is not supported, the value of this field is Not supported. This field is visible for active 802.11ac clients only.
MU Beamformer Capability	Indicates support for operation as a multiuser beamformer. This field is visible for active 802.11ac clients only.
MU Beamformee Capability	Indicates support for operation as multiuser beamformee. This field is visible for active 802.11ac clients only.

View Recently Associated to APs/Ad Hoc Networks

In the Recently Associated to APs/Ad hoc Networks section, you can view a list of APs and ad hoc networks to which the client is associated. The criteria for recent association is either 12 hours or the total number of APs/ad hoc networks (this is the total number of associations and not per device). The total number of associations depends upon the number of devices connected.

Information related to recently associated APs is available in specific deployments only.

View Events Related to the Client

In Events, you can see all the events related to the client. The event ID, event description, event start time, and event stop time are displayed.

View Devices Seeing the Client

In Devices Seeing Client, you can view the active devices that have detected the selected client. The name of the device and the RSSI of the device are displayed in this section. This section is populated for all types of clients.

View Recently Probed SSIDs

To view recently probed SSIDs:

Select Monitoring > Security > Clients.
Select a client.
Go to the Recently Probed SSIDs widget on page 3, to view the recently probed SSIDs and the details for the selected client.

Change Client Location

To change the location of an client on the floor map:

Select Monitoring > Security > Clients tab.
Select the location.
Select the client for which you want to change the location.
Click the icon.
Select the new location for the client.
Click OK.

Quarantine a Client

To quarantine an client:

Select Monitoring > Security > Clients.
Select the location where the client to quarantine is located.
Select the client to quarantine.
Click the icon, and click Yes on the confirmation message to quarantine the client.

Change Client Category

To change the client category:

Select Monitoring > Security > Clients.
Select the location where you want to change the client category.
Select the check box for the client whose category you want to change.
Click the icon present on the toolbar.
Select the category (Authorized, External, or Rogue).

Disable Auto Quarantine

Select Monitoring > Security > Clients.
Select the location at which the client is placed.
Select the client and click More on the toolbar.
Click the Disable auto quarantine option to disable auto quarantining of clients.

Add to Banned list

To add a client to the banned list:

Select Monitoring > Security > Clients.
Select the location at which the client is placed.
Select the client and click More on the toolbar.
Click the Add to Banned list option to add the client to the banned list.

Print Client List for Location

To print the client list for a location:

Select Monitoring > Security > Clients.
Select the location for which you want to print the client list.
Select the type of clients to print.
Select the columns.
Click the icon.
Click Print to print the list.

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