Contents

Configure SMS and Email Settings

To connect to Wi-Fi Cloud services, guest users must register through SMS or email. The administrator must configure these settings for the user.

SMS Service Configuration

To configure the SMS service:

  1. Click Admin.
  2. Click Settings and then click SMS and Email Settings.
    A list of SMS/MMS accounts is displayed by default.
  3. Click New Account to create a new SMS/MMS account.

For Twilio, provide these details.

Field

Description

Account SID

The account SID associated with your Twilio account.

Auth Token

The auth token for your Twilio account.

Twilio Number

A number or short code that you have purchased for your Twilio account.

For MSG91, provide these details.

Field

Description

Username

The user name for your MSG91 user account.

Password

Password for the MSG91 user account.

Sender ID

A user-defined ID to be used to send SMS messages to the guest. This ID is used as the sender ID for the SMS. A guest will receive the SMS with the sender as this ID. The ID must be six characters in length and can only contain letters from A through Z. For example, ATNSMS.

SMS Route

Send the SMS by the Transactional route or the Promotional route. If the SMS contains any promotional content, then it cannot be sent through the Transactional route. If such a message is sent through the Transactional route, the message delivery fails. There are certain policies you must adhere to for sending promotional messages. For more information. see the MSG91 Website.

For a custom service provider, provide these details.

Field

Description

Service URL

The URL of the SMS endpoint including the GET parameters as name value pairs. It is mandatory that the URL has <sms_content> and <to_number> tags as placeholders for the fields that represent message content and destination number.

For example: https://custom.service.com/sms/?username=johnsmith&
[email protected]&to=<to_number>&body=<sms_content>

Any invalid characters entered in the API Endpoint URL, for example (\n), will be replaced with "_."

The # character in the API Endpoint URL results in the URL after the "#" to be treated as a fragment. Any variables within the fragment will not be replaced.

  1. Click Test Account Settings to test the SMS service configuration.
  2. Click Save.

To assign portals to the SMS service accounts:

  1. Select the SMS/MMS tab.
  2. In the Assigned Portals column, click the portal icon to assign a portal to this SMS service.
  3. Click the check mark to save the settings.

You can assign multiple portals to an SMS service account. However, the same portal cannot be assigned to multiple SMS service accounts.

Email Service Configuration

You can configure an email service from the Email Service Configuration section under Settings. The email service can be configured to use your own SMTP server or the system email service.

Configuring System Email Service

  1. Click Admin.
  2. Click Settings and then click SMS and Email Settings.
  3. Select the Email tab.
  4. Enter the configuration information.

Option

Description

Email Service Type

Select system email

From Email ID

The email address from which the emails are sent.

From Name

Sender name to be used in the sent email messages.

Return Email ID

The return email address to which email service related failure messages, such as email bounces, are sent to.

  1. Click Verify.
    You must verify the return email ID. On clicking Verify, an email message with a link is sent to this address. You must open this email message and click the sent link to complete the verification process. If the email address is not verified, the email service configuration will be incomplete and no email messages can be sent from your account.
  2. Click Send Test Email to test the email service configuration.
  3. Click Save.

Configuring Email with an SMTP Server

  1. Click Admin.
  2. Click Settings and then select SMS and Email Settings.
  3. Select the Email tab
  4. Enter the configuration information.

Option

Description

Email Service Type

Select SMTP Configuration.

From Email ID

The email address from which the emails are sent.

From Name

Sender name to be used in the sent email messages.

Return Email ID

The email address to which email service related failure messages, such as email bounce, must be sent to.

Server Host

The IP address or the host name (FQDN) of the SMTP server.

Server Port

The port for the SMTP service.

Login Method

The login method configured on the SMTP server.

Login Username

The user name to log in to the SMTP server.

Login Password

The password for the SMTP server user account.

Connection Security

Enable or disable connection security. If enabled, you can use SSL or TLS.

  1. Click Send Test Email to test the email service configuration.
  2. Click Save.

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