To manage products and services in your WatchGuard Cloud account, you must first activate a licensed product or service at www.watchguard.com in the Support Center. After you activate a WatchGuard Cloud product or service, you can manage the licensed product or service from your WatchGuard Cloud account.
Access Points
These licenses are available to manage access points in WatchGuard Cloud:
- WatchGuard Standard Wi-Fi Management
- WatchGuard USP (Unified Security Platform) Wi-Fi Management
For more information, go to About Wi-Fi in WatchGuard Cloud Access Point Licenses.
AuthPoint
AuthPoint is a subscription service that enables multi-factor user authentication. You activate user licenses and then manage the service from your WatchGuard Cloud account. For more information about AuthPoint licenses, go to About AuthPoint Licenses.
Firebox Visibility in WatchGuard Cloud
Devices with a Standard Support license, the Total Security Suite, or the Basic Security Suite include a subscription for WatchGuard Cloud.
Devices with a Standard Support license (Fireware v12.9 or higher) can be added to WatchGuard Cloud for centralized management, but they do not send log messages to WatchGuard Cloud. There is no reporting or data retention.
Devices with the Total Security Suite or Basic Security Suite send log messages to WatchGuard Cloud. The subscription includes a default retention period for Firebox data in WatchGuard Cloud:
- For a Firebox with the Total Security Suite:
- Reports — The data retention period for reports is 30 days plus the number of days associated with the Data Retention license assigned to the Firebox if a Data Retention license is purchased.
- Log Manager and Log Search — The data retention period for log data for Log Manager and Log Search is 365 days. 10 days of log data (plus the number of days associated with the Data Retention license assigned to the Firebox) is available for fast searches.
- For a Firebox with the Basic Security Suite:
- Reports — The data retention period for reports is 1 day plus the number of days associated with the Data Retention license assigned to the Firebox if a Data Retention license is purchased.
- Log Manager and Log Search — The data retention period for Log Manager and Log Search is 90 days. Fast search is not available with Basic Security Suite unless you purchase a Data Retention License.
To extend the data retention period for Firebox log messages and reports, you can activate a Data Retention license. For more information, go to:
If you are a WatchGuard Partner, activated products and services appear in the Inventory of your WatchGuard Cloud Service Provider account. For more information, go to Manage Inventory.
Endpoint Security
WatchGuard Endpoint Security includes WatchGuard Endpoint Protection Platform (EPP), WatchGuard Endpoint Detection & Response (EDR), WatchGuard Endpoint Prevention, Detection & Response (EPDR), and Advanced EPDR products, as well as the endpoint security modules. You activate endpoint licenses for these products and then manage the licenses from your WatchGuard Cloud account. For more information about endpoint licenses, go to About Endpoint Security Licenses.