Upgrade Trial Licenses

Some of the features described in this help topic are only available to participants in the WatchGuard Beta test community. If a feature described in this topic is not available in your WatchGuard Cloud account, it is a beta-only feature.

You can upgrade a trial during the trial period. When you upgrade a trial, the time remaining and all settings transfer to the upgraded trial. These upgrade paths are available:

  • If you have a trial of WatchGuard EPP, you can upgrade to a trial of WatchGuard EPDR.
  • If you have a trial of WatchGuard EDR, you can upgrade to a trial of WatchGuard EPDR.
  • If you have a trial of WatchGuard EPDR, you cannot upgrade the trial.
  • If you have a trial of AuthPoint Multi-Factor Authentication, you can upgrade to a trial of AuthPoint Total Identity Security.

When you upgrade a trial, the trial of the new product can take up to two minutes to become available. When you upgrade a trial for endpoint security, you can add modules to the trial, if available. You can later add additional modules to an in-progress trial.

You can convert a trial license to a term license. For more information, go to Convert a Trial to a Term or Subscription License.

If you start a trial of WatchGuard EPP and upgrade the trial to WatchGuard EPDR, but then decide to buy a term license of WatchGuard EPP, the Subscriber account will be provisioned correctly at activation for the termed license.

To upgrade a trial, from WatchGuard Cloud:

  1. From Account Manager, select Overview.
  2. Select Administration > Trials.
  3. Select the tab for your product.

  1. In the Account Name column, next to the account you want to upgrade the trial for, click and select Upgrade Trial.
    The Upgrade Trial dialog box opens.

  1. From the Product list, select the product you want to upgrade to.
  2. If this is an endpoint security trial, from the list of modules, select the check box for each endpoint security module you want to evaluate.
  3. Click Upgrade.
    The Product Type column updates to show the new product for the remainder of the trial period.

Related Topics

About Endpoint Security Licenses

WatchGuard Endpoint Security Modules

Allocate Endpoints

Convert a Trial to a Term or Subscription License