Manage Endpoint Security Trials - Subscribers

Some of the features described in this topic are only available to participants in the WatchGuard Endpoint Security beta program. If a feature described in this topic is not available in your version of the endpoint security product, it is a beta-only feature.

In WatchGuard Cloud, trial licenses for WatchGuard Endpoint Security products and modules are available to Subscriber accounts on the Trials page. Trial licenses include 25 endpoint licenses for WatchGuard EPP or WatchGuard EDR, or 100 endpoint licenses for WatchGuard EPDR. The same number of module licenses are activated. All trial licenses are valid for 30 days, and can be renewed for another 30 days to a maximum of 60 days. You can only extend the trial once within 60 days of the start date.

You do not have to activate endpoint security trials on WatchGuard.com. Before you begin, make sure that you have a WatchGuard account. To create an account, go to https://accountmanager.watchguard.com/Login/StartRegistration.

Accounts with an existing term or subscription license can start these 30-day trials:

  • If you have WatchGuard EPP, you can start a trial of WatchGuard EPDR.
  • If you have WatchGuard EDR, you can start a trial of WatchGuard EPDR.
  • If you have WatchGuard EPDR, you cannot start a trial of another endpoint security product.

When you have an endpoint security product license, you can also start a trial of these modules:

  • Advanced Reporting Tool — Available with WatchGuard EPDR and WatchGuard EDR
  • Data Control — Available with WatchGuard EPDR and WatchGuard EDR, in certain countries only
  • Full Encryption — Available with all endpoint security products
  • Patch Management — Available with all endpoint security products

The number of licenses for a module trial is limited to the number of devices you have endpoint security licenses for. When a trial expires, all product trials are unavailable for 90 days.

Start a Trial

Your operator role determines what information you can see and what actions you can take within your account. Only operators with the Administrator role can start a trial. Tier-1 Subscriber operators with the Analyst or Observer role can view the Trials page as read-only. For more information, see About Operators. Tier-2 and Tier-3 Subscriber accounts must contact their Service Provider to start a trial.

To start a trial, from a Subscriber account in WatchGuard Cloud:

  1. Select Administration > Trials.
  2. Enable the Start a Trial toggle.
    The Add Trial dialog box opens.

  1. From the Product list, select the endpoint security product you want to evaluate.
  2. From the list of modules, select the check box for each endpoint security module you want to evaluate.
  3. Click Add.
    You can upgrade and extend the trial from the options menu on this page.

End a Trial

When you end a trial, all endpoint security trials are unavailable for 90 days.

To end a trial, from a Subscriber account:

  1. Select Administration > Trials.
  2. Disable the Start a Trial toggle.
    The End Trial dialog box opens.

  1. Click End Trial.

Extend a Trial

Trial licenses are available for 30 days and you can extend them for another 30 days. You can only extend the trial once within 60 days of the start date.

To extend a trial, from a Subscriber account:

  1. Select Administration > Trials.
  2. Next to the Start a Trial toggle, click the options menu.
  3. Select Extend Trial.
    The Extend Trial dialog box opens.

  1. Click Extend.

Upgrade a Trial

You can upgrade a trial during the trial period. When you upgrade a trial, the time remaining and all settings transfer to the upgraded trial. These upgrade paths are available:

  • If you have a trial of WatchGuard EPP, you can upgrade to a trial of WatchGuard EPDR.
  • If you have a trial of WatchGuard EDR, you can upgrade to a trial of WatchGuard EPDR.
  • If you have a trial of WatchGuard EPDR, you cannot upgrade the trial.

When you upgrade a trial, you can also add modules to the trial, if available.

To upgrade a trial license, from a Subscriber account:

  1. Select Administration > Trials.
  2. Next to the Start a Trial toggle, click the options menu.
  3. Select Upgrade Trial.
    The Upgrade Trial dialog box opens.

  1. From the Product list, select the endpoint security product you want to upgrade to.
  2. From the list of modules, select the check box for each endpoint security module you want to evaluate.
  3. Click Upgrade.

Convert a Trial License to a Term License

Term licenses are activated in the WatchGuard Support Center.

To convert a trial license, in WatchGuard Cloud:

  • On the Trials page, click Activate License.
    Tier 1 Subscribers are directed to the Support Center > Activate Products page. Tier 2 and Tier 3 Subscribers must contact their Service Provider to activate a license.

See Also

About Endpoint Security Licenses

Activate an Endpoint Security License