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Troubleshoot Mobile VPN with IPSec

This topic describes common types of problems you might encounter with Mobile VPN with IPSec, and describes the solutions that most often resolve these problems. Even after the IPSec VPN client connects, client traffic might not be able to reach some network resources because of network or policy configuration problems.

In macOS 10.15 (Catalina) or higher, you must install v4.00 r40679 or higher of the WatchGuard Mobile VPN with IPSec client. For more compatibility information, see the Fireware Release Notes.

If you cannot connect to network resources through an established VPN tunnel, see Troubleshoot Network Connectivity for information about other steps you can take to identify and resolve the issue.

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