Wipe Device Data (Android and iOS devices)

Applies To: WatchGuard Advanced EPDR This topic applies to the WatchGuard Advanced EPDR endpoint security product., WatchGuard EPDR This topic applies to the WatchGuard EPDR endpoint security product., WatchGuard EPP This topic applies to the WatchGuard EPP endpoint security product.

When anti-theft is enabled, you can remove all of the data from an Android or iOS device remotely. This option deletes all device contents and applications and returns the device to factory settings.

For information on anti-theft, go to Configure Mobile Device Security Settings.

Your operator role determines what you can see and do in WatchGuard Cloud. Your role must have the Use Anti-Theft Protection for Mobile Devices permission to view or configure this feature. For more information, go to Manage WatchGuard Cloud Operators and Roles.

To remove data from a device:

1. In WatchGuard Cloud, select Monitor > Endpoints.
2. Select Computers.
3. From the left pane, select My Organization.
4. Select the Android or iOS group.

5. From the list of devices, select the device you want to wipe.

6. Click Wipe Data.
   The Wipe Data confirmation dialog box opens.
7. Click Wipe Data.
   All data on the device is removed and you lose contact with the device.

Related Topics

Configure Mobile Device Security Settings

Manage Android Devices

Manage iOS Devices