Contents

TDR and Trend Micro

Deployment Overview

Threat Detection and Response (TDR) is a collection of advanced malware defense tools that correlate threat indicators from Fireboxes and Host Sensors to enable real-time, automated response to stop known, unknown, and evasive threats.

As part of the TDR solution, you install TDR Host Sensors to provide endpoint protection. In some cases, the TDR Host Sensor might have conflicts with the antivirus software installed on your endpoints. To resolve this issue, you can configure exclusions in the antivirus software and in TDR.

This document includes information about the integration of a TDR Host Sensor with a host that runs Trend Micro software. It does not describe the procedure to set up Threat Detection and Response. For information about how to set up your TDR account, how to enable TDR on a Firebox, and how to install a Host Sensor, see Quick Start — Set Up Threat Detection and Response.

Integration Summary

  • Exclusions in TDR for Trend Micro Worry-Free Business Security Services — For Windows:
    • C:\Program Files (x86)\Trend Micro\
    • C:\Program Files\Trend Micro\
  • Exclusions in TDR for Trend Micro Worry-Free Business Security Services — For Mac:
    • /Library/Application Support/TrendMicro/
  • Exclusions in TDR for Trend Micro Smart Protection for Endpoint Suite — For Windows:
    • C:\Program Files (x86)\Trend Micro\
    • C:\Program Files\Trend Micro\
    • C:\ProgramData\Trend Micro\
  • Exclusions in TDR for Trend Micro OfficeScan and Security for Mac plug-in programs — For Mac:
    • Not needed
  • Exclusions in TDR for Trend Micro Endpoint Sensor — For Windows:
    • C:\Program Files\Trend Micro\
  • Exclusions in Trend Micro Worry-Free Business Security Services Trend Micro Smart Protection for Endpoint Suite for the TDR Host Sensor — For Windows:
    • C:\Program Files (x86)\WatchGuard\Threat Detection and Response\
    • C:\Program Files\WatchGuard\Threat Detection and Response\
  • Exclusions in Trend Micro Endpoint Sensor for the TDR Host Sensor— For Windows:
    • Not needed
  • Exclusions in Trend Micro Worry-Free Business Security Services for the TDR Host Sensor — For Mac:
    • /usr/local/watchguard/tdr/amd64/host_sensor
  • Exclusions in Trend Micro OfficeScan and plug-in programs Security for Mac for the TDR Host Sensor — For Mac:
    • /usr/local/watchguard

If the Host Sensor and Trend Micro software detect and respond to a threat at the same time, this can cause high utilization of system resources such as CPU, memory, and disk I/O.

Trend Micro Endpoint Sensor does not have a version for Mac.

Configuration Details

To complete this deployment, you must have:

  • An active Threat Detection and Response subscription with Host Sensor licenses
  • Trend Micro Worry-Free Business Security Services (Windows):
    • Trend Micro Worry-Free Business Security Services Agent 6.3.1297/13.1.2079
  • Trend Micro Smart Protection for Endpoint Suite (Windows):
    • Trend Micro OfficeScan XG Agent 12.0.1315
    • Trend Micro Vulnerability Protection Agent 2.0
    • Trend Micro Endpoint Encryption 6.0.0.1070
  • Trend Micro Worry-Free Business Security Services (Mac):
    • Trend Micro Security 2.0.1291
  • Trend Micro OfficeScan and plug-in programs
    • Security for Mac 3.0.3044

The TDR and Fireware versions tested for this deployment included:

  • TDR Host Sensor 5.5.5.8604
  • Firebox with Fireware v12.0 or higher

The Windows test environment for this deployment included:

  • Windows 7, 8.1, 10 Enterprise 64-bit Operating System
  • Memory (RAM) — 8 GB
  • Processor — 2 CPU Cores

The Mac test environment for this deployment included:

  • macOS 10.13
  • Memory (RAM) — 8 GB
  • Processor — Intel Core i5

Configure Exclusions in TDR

In your TDR account, add the exclusions to manually identify paths for files and processes that you do not want Host Sensors to monitor. Before you deploy a Host Sensor on computers that have Trend Micro installed, add exclusions for the Trend Micro file paths as TDR Exclusions in your TDR account.

In your TDR account, add the TDR exclusions for the paths shown in the Integration Summary.

Unless otherwise noted, configure each TDR exclusion with these options, which are selected by default:

  • Also exclude subfolders
  • Entities to exclude: Files and Processes

To add an exclusion in TDR:

  1. Log in to your TDR account or managed account as a user with Operator privileges.
  2. Select Configuration > Exclusion.
  3. Click Add Exclusion.
    The Add Exclusion dialog box appears.
  4. In the Path text box, type the path to exclude. Folders specified in an exclusion must end with a backslash.
  5. To apply the exception to all hosts, in the Hosts / Groups text box, specify the group All Hosts.
  6. Click Save & Close.

Repeat these steps to add each exclusion.

Configure Exclusions in Trend Micro Worry-Free Business Security Services

In Trend Micro Worry-Free Business Security Services, add the exclusions to identify the paths for files and locations to exclude. To prevent conflicts between the Trend Micro Worry-Free Business Security Services, we recommend you add exclusions in Trend Micro Worry-Free Business Security Services for the paths used by the TDR Host Sensor, listed in the Integration Summary.

To add an exclusion in Trend Micro Worry-Free Business Security Services — For Windows:

  1. Log in to the Trend Micro WFBS console with your account credentials.
  2. Click SECURITY AGENTS.
    A group tree with all devices and servers appears.
  3. Select the group that you want to configure, right click the group name, and select Configure Policy.
  4. In the feature tree, select Windows OS and then Scan Exclusions.
  5. On the Target tab, in the Real-Time Scan / Scheduled Scan / Manual Scan section, click +Add.
  6. Copy and paste the paths we provide in this guide, keep the Scan types selected, then click Add.
  7. Click Save.

To add an exclusion in Trend Micro Worry-Free Business Security Services — For Mac:

  1. Log in to the WFBS console with your account credentials.
  2. Click Security Agents.
    A group tree with all devices and servers appears.
  3. Select the group that you want to configure, right click the group name, and select Configure Policy.
  4. In the feature tree, select Mac OS and then Scan Exclusions.
  5. Click Addto add the exclusion.

Configure Exclusions in Trend Micro Smart Protection for Endpoints Suite

In Trend Micro Smart Protection for Endpoints Suite, add exclusions to identify the paths for files and locations to exclude. To prevent conflicts between the Trend Micro Smart Protection for Endpoints Suite, we recommend you add exclusions in Trend Micro Smart Protection for Endpoints Suite for the paths used by the TDR Host Sensor.

The Suite is deployed on a server integrated with several product managers, use the managers to deploy the agents or add computers to the managers. Add exclusions for the product OfficeScan XG.

There are two methods to add an exclusion in OfficeScan XG. The first method is to set the unlock password (or set no password) through the web console or unlock the agent on the endpoint, then add exclusions. The second method is to add exclusions in the OfficeScan XG web console. We recommend that you add exclusions in the web console:

To exclude directories used by the TDR Host Sensor, add the exclusions for the paths listed in the Integration Summary.

To add exclusion in the web console:

  1. Log in to the OfficeScan XG web console.
  2. Select Agents > Agent Management.
  3. To show the endpoints, in the left panel, double-click your domain name.
  4. Choose the endpoints to manage, and right-click the endpoints.
  5. Select Settings > Scan Settings > Real-Time Scan Settings.
  6. Click Scan Exclusions.
  7. Select Enable scan exclusion and Apply scan exclusion settings to all scan types.
  8. In the Scan Exclusion List (Directories) panel, select Exclude directories where Trend Micro products are installed.
  9. In the text box, type the exclusion paths. For each path to add, click [+] once and type a new path.
  10. Click Save.

To add an exclusion in Trend Micro OfficeScan and Security plug-in programs for Mac:

  1. Log in to the OfficeScan XG web console.
  2. Select Plug-ins on the top.
  3. Below Trend Micro Security for Mac, click Manage Program.
  4. At the top, click Agents, select Agent Management.
  5. Select the agent you want to configure.
  6. Select Settings > Scan Exclusion Settings.
  7. Below Scan Exclusion List (File Extensions), in the Exclusions text box, type the path.
  8. Click Add.

For information about the integration testing methodology, see TDR Testing Methodology.

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