Problems Solved

At WatchGuard, we understand just how important support is when you are trying to secure your network with limited resources. You require greater knowledge and assistance in a world where security is becoming ever more critical and complex, and downtime can spell disaster. Our support program gives you the backup you need, starting with an initial subscription that supports you from the moment you activate your WatchGuard Appliance.

Support Program Overview Table

24x7 Technical Support

No matter which WatchGuard network security appliance you buy, your support needs will be covered 24x7 by our in-house team of highly trained technical experts.

Hardware Warranty

WatchGuard’s hardware warranty includes advanced hardware replacement to ensure that a replacement appliance is shipped immediately if a fault is identified.

Software Updates

WatchGuard continually enhances the capabilities of its operating system software and services. Your Support license gives you access to all new releases at no cost.

Additional Support Services

Find out more about WatchGuard’s extended services, including Priority Response Upgrades
and Premium 4-Hour RMA services.

Learn More




WatchGuard ha implantado en todo el mundo casi un millón de dispositivos con soluciones de seguridad integradas ante amenazas. Nuestros equipos con el sello inconfundible de ser de color rojo, han sido diseñados para ser los dispositivos más completos y rápidos, siendo los más seguros con todos los servicios de seguridad activos al máximo rendimiento. ¿Por qué comprar productos WatchGuard? Descúbralo aquí.


Centro de Información


  • Oficinas de España
    Avenida de Europa 19-3ºA
    Parque Empresarial La Moraleja
    28108 Alcobendas, Madrid
  • Teléfono
    +34 902 636 626
  • Email


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