Frequently Asked Questions: Fireware^® v9.1

General | Network Configuration | Multi-WAN | Logging and Notification | Reporting | Management Server | NAT | Authentication | HTTP Proxy | SMTP Proxy | QoS | VPN | BOVPN | Dynamic Routing | High Availability | WebBlocker | spamBlocker | Gateway AntiVirus/IPS

General

• What's New in Fireware 9.1?
• What are the major differences between Fireware and WFS appliance software?
• How do I change the passphrases for my Firebox?
• How do I back up and restore the image on my Firebox?
• How do I block network probes?
• How are the concepts of "incoming," "outgoing," "trusted," and "optional" implemented in Fireware?
• Can I use the same configuration file on a different Firebox model?
• What is Common Criteria Mode?
• How do I use the Firebox LCD user interface on Firebox X Core and Peak (not e-Series) devices?
• How do I import/export Fireware settings?
• How do I reset a Firebox when I cannot connect to it with the Quick Setup Wizard?
• How do I work with precedence?
• How do I manage my Firebox from a remote location?
• How do I reset a Firebox when I cannot connect to it with the Quick Setup Wizard?
• How do I revert from Fireware back to WFS?
• What happens when my subscription services expire?
• Where are WSM data files kept?

Network Configuration

• How do I set up the trusted interface of my Firebox?
• How do I add a route to my Firebox configuration?
• How do I add a secondary network?
• How do I use Dynamic DNS with my Firebox?
• How do I configure the Firebox as an SNMP device?
• How do I configure the external interface of my Firebox?
• How do I configure the Firebox with inbound server load balancing rules?
• How do I use policy-based routing?
• How do I use a regular expression to create proxy rules?
• How do I use Dynamic DNS with my Firebox?
• How do I define Virtual Local Area Networks (VLANs)?

Multi-WAN

• How do I configure the Firebox for WAN Failover?
• How do I configure multi-WAN with the Interface Overflow method?
• How do I configure the Firebox to use multi-WAN in Round-Robin order?
• How do I configure multi-WAN with the Routing Table method?
• Do I need to change my company’s MX record when I use multi-WAN?

Logging and Notification

• How do I set up a Log Server?
• How do I read Fireware log messages?
• How do I change the directory where Firebox log files are kept?
• How do I enable diagnostic logging?
• Where can I find the XML schema and DTD for the WatchGuard log file?
• How do I change the directory where Firebox log files are kept?

Reporting

• How do I create and run a Historical Report?

Management Server

• How do I set up a WatchGuard Management Server?
• How do I add a licensed feature?
• Where do I get a Management Server license key?
• How do I update my Management Server configuration when the IP address on my gateway Firebox changes?
• How do I change the IP address of my Management Server?
• How do I prepare my Firebox X Edge to be a managed client?
• How do I prepare my Firebox running Fireware to be a managed client?
• How do I prepare my SOHO 6 or SOHO to be a managed client?
• How do I prepare my WFS Firebox to be a managed client?
• How do I back up, restore, or move the data kept on a WatchGuard Management Server?

NAT

• How do I set up 1-to-1 NAT?
• How do I set up static NAT in a policy?

Authentication

• How do I find my Active Directory authentication search base?
• How do I configure my Firebox to authenticate users with my existing Active Directory authentication server?
• How do I configure my Firebox to authenticate users against my existing LDAP authentication server?
• Should I change the port the Firebox uses to contact my Active Directory server to port 3268 (the Global Catalog port)?
• How do I configure my Firebox to authenticate users against my existing RADIUS authentication server?

HTTP Proxy

• How do I allow Windows Updates through the HTTP Proxy?
• How do I customize the HTTP proxy for outgoing connections?
• How do I allow access to web sites with a missing Content Type?

SMTP Proxy

• How do I prevent someone from using my email server for email/SMTP relaying?

QoS/Traffic Management

• How do I guarantee a minimum outbound bandwidth for a policy that uses a specific interface?
• What is QoS marking and how do I use it?

VPN

• Introduction to VPNs
• Mobile VPN with IPSec Client Installation and Connection
• Is there a Mac OS X version of the MUVPN client?
• How do I configure the Firebox for VPN failover?
• How do I connect to resources by name through an MUVPN tunnel?
• How do I connect to resources by name through a PPTP connection?
• How do I set up PPTP pass-through?
• How do I set up RUVPN with PPTP using Fireware and a Windows Vista client?
• What are Diffie-Hellman groups and how are they different from each other?
• How do I set up RUVPN with PPTP?

Branch Office VPN

• How do I set up a manual branch office VPN tunnel?
• WatchGuard VPN Interoperability: Fireware 9.1 to Edge 8.6
• WatchGuard VPN Interoperability: Fireware 9.1 to Fireware 9.1
• WatchGuard VPN Interoperability: Fireware 9.1 to SOHO 6
• How do I use 1-to-1 NAT through a BOVPN tunnel?
• How do I set up a branch office VPN tunnel with the Management Server?
• How do I set up outgoing dynamic NAT through a BOVPN tunnel?
• How do I set up a default route to send all Internet-bound traffic through a BOVPN to another Firebox (Edge to Fireware)?
• How do I set up a default route to send all Internet-bound traffic through a BOVPN to another Firebox (Fireware to Fireware)?

Dynamic Routing

• How do I configure my Firebox to use BGP?
• BGP - Sample dynamic routing configuration file
• How do I configure my Firebox to use OSPF?
• OSPF - Sample dynamic routing configuration file
• How do I configure my Firebox to use RIP?
• RIP - Sample dynamic routing configuration file

High Availability

• How do I set up High Availability?
• How does licensing work with High Availability clusters?

WebBlocker

• How do I set up a WebBlocker Server?
• How do I change my WebBlocker Server port?
• How can I find the WebBlocker category assigned to a web site?

spamBlocker and POP3

• How do I set up spamBlocker?
• How do I configure the POP3 proxy?
• How does the POP3 proxy work?
• How do I set up and use the Quarantine Server with spamBlocker?
• How do I set up rules to send spam or bulk email to special folders in Outlook?
• How do I report False Positives and False Negatives from spamBlocker?

Gateway AV/IPS

• Why can’t my secondary AV and IPS services receive signature updates?
• How do I set up Gateway AntiVirus?

Is there a topic you wish our support experts would explain? Let us know by e-mailing faq@watchguard.com.